Senior Project Manager

• Dec 2021 - Present

Project Engineer

• Apr 2019 - Dec 2021

• Created WBS, and schedule to track progress. Communicate project plans to internal and external stakeholders which included project risks and mitigations • Implemented a hybrid Agile-waterfall work management process within the team, manage and monitor technical scope throughout end-to-end project life cycle • Successfully led and completed the formal in-factory acceptance test event with customer and end users • Technical point of contact with customer to establish expectations and needs • Main interviewer for hiring PMO for project managers, and project engineers. Provide onboarding, mentorship, support and guidance to other project engineers within the company Show less

Project Engineer

• Sep 2008 - Apr 2019

• Managed multiple software releases. Collaborated with the customer to define high-level technical solutions for new requirements in each Service Pack. • Provided estimation and written proposal for the defined scope. Planned resources, and created project plan once the contract is awarded. • Actively managed project and project risks. • Motivated and encouraged team to meet milestones, on time and on budget. • Led formal test events with the customer to work towards software acceptance. • Worked with the customer to ensure successful transition of the software to the user community• Conducted project progress review meetings with internal stakeholders and customers. • Developed and mentored team members to meet their career goals and objectives Show less

Helpdesk Lead

• Sep 2006 - Sep 2008

• Assisted users in resolving issues related to the Instrument Procedure Design System in a timely manner. • Gathered user feedback to improve the usability of the system as the system continued to mature.• Travelled on sites to support customers in system acceptance testing

Software Engineer

• Feb 2002 - Sep 2008

• Developed user interface menus and dialogs, in accordance with the system requirements. Worked with System Engineer to further refine user requirements as needed during software implementation phase.• Participated in all phases of the Software Development cycle to get software ready for delivery to the customer