Experience

SMALLCAKES CUPCAKERY

• United States
• Restaurants
• 1 - 100 Employee

• Manager

  • Jul 2021 - Present

  · Reorganized inventory storage system to manage out-of-stock items easily · Trained back-end staff on order completion and daily tasks; Supervise front end/field questions as they arise · Clarify information regarding custom order pricing and details; Review and file orders once received · Expanded resources available to streamline order taking process



Fred Meyer

• Retail
• 700 & Above Employee

• Bakery Clerk

  • Nov 2020 - May 2021

  · Revamped seasonal displays in-line with marketing; Customized weekly selections depending on feedback · Assisted customers with placing custom orders; Recommended order substitutions as needed · Evaluated orders for accuracy/examined substitutions; Exceeded timed order picking expectations set in place



PartnerHero

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Seller Support

  • Sep 2020 - Nov 2020

  · Provided client support through internal email system; Monitored ticket response time as replies were sent · Resolved email complaints with clear and concise replies and included additional relevant information/links



Warp Pipe Media

• Staff Writer

  • Apr 2020 - Nov 2020

  · Drafted weekly pieces on relevant topics regarding Nintendo news, events, and opinions on current releases · Posts regularly uploaded to the WRP company page · Expanded knowledge with researching, reporting, and professional writing



Ross Stores, Inc.

• United States
• Retail
• 700 & Above Employee

• Merchant Support Administrator

  • Apr 2018 - Oct 2018

  New York, New York, United States · Responsible for purchase order entry/updates; Entered information into Ross PO system quickly and accurately · Tracked and communicated status of upcoming POs with Coordinator · Input designated SKUs for markdowns based on month-to-month needs · Produced an on-going set of weekly ad hoc business reports as directed by Merchants · Used Excel to complete appropriate assignments in an accurate and timely fashion



Purchase Student Government Association

• Treasurer

  • Dec 2014 - May 2017

  Purchase, New York · Itemized amounts spent on each purchase; Submitted all receipts and paperwork; Collected reimbursements · Successfully submitted budget proposals to increase club spending by 14% annually · Frequently updated social media accounts; Advertised upcoming events; Sent out weekly emails · Held regular club meetings and collabs; Organized the 1st club trip to Vermont; Created continued annual events