Katherine Lees
Chief of Business Development & Operations at dozanü innovations- Claim this Profile
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English Native or bilingual proficiency
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Sign Languages Native or bilingual proficiency
Topline Score
Bio
Credentials
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Certified Disability-Owned Business Enterprise
Disability:IN -
Certified LGBT Business Enterprise®
National LGBT Chamber of Commerce (NGLCC) -
Certified Women Business Enterprise
WBENC -
Woman Owned Small Business
U.S. Small Business Administration
Experience
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dozanü innovations
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Marketing Services
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1 - 100 Employee
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Chief of Business Development & Operations
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Feb 2017 - Present
Business Plan auditing and navigation - 80% successful implementations Strategic business navigation & Execution - saving businesses up to 20 hours a week in operations Marketing & Sales strategy planning - bringing in up to doubled conversion rates Contract / RFP drafting and implementation - win 1 out of 3 Negotiations with investors - secured funds and seed money Scouting funds and grants - discover hidden foundations and companies that give grants Gather targeted audience data - targeted data mining accomplished Generate prospects and leads - 3% increases in lead generation every week Project Management & Account Management - satisfied clients every time. Build Long-term relationships SaaS experience enhanced - sell Software to Clients Execute Marketing & Sales campaigns - Facebook Ads, Google Adwords, and more. Manage team members in multiple disciplines - excellent leadership
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Massachusetts State Association of the Deaf
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Greater Boston Area
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Vice President of Operations
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Nov 2015 - May 2017
• Host all Board and General meetings • Appoint and maintain talented candidates as chairperson for standing committees • Oversee all duties of the active executive officers. • Oversee all duties of the Board members • Oversee all duties of standing committees. • Adopt the role and duties of any and all executive officers in the event of their absence. • Serve as the liaison between the community, members, and MSAD • Provide transparency communication to members and community • Lead Vice-President of Community Relations’ efforts to perform outreach activities and recruit diverse members to MSAD. • Oversee the event hosting operations. • Maintain existing and new revenue strategies of all investment in consultation with Executive team.
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Client Engagement Specialist
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Aug 2016 - Jan 2017
Inbound Sales: Correspond, assess and educate prospectsOutbound Sales: Identify & search for new business opportunities, execute sales campaignsOnboarding: Facilitate new account setup with internal systems and departmentsClient Relations: Monitor, execute customer satisfaction & retention initiativesAnswer phone calls and engage in email correspondence with prospects and customersNew service request intakeCustomer technology assessments, account implementations and trainingsCustomer support and engagement initiatives Create and develop client Quotes/Proposals
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Marketing and Outbound Sales Development Specialist
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Jan 2015 - Jan 2017
•Marketing & Sales efforts contributed to revenue growth of 28-36% per quarter over previous year with approximately 250 new client accounts per quarter•Strategically design and execute marketing and sales activities that promote Partners Interpreting’s brand•Develop & qualify new sales opportunities•Develop opportunities ranging from small client engagements to large organization-wide multi-year contracts•Research & analyze market to source potential clients and recommend to top company management of those developments•Advise & consult top company management about marketing and expansion strategies and opportunities•Established & executed Customer Relationship Management (CRM) implementation•Lead generation with relationship building, tracking history within CRM•Design presentations to and consult with diverse base of clients, consumers, and employees on Partners Interpreting’s services, business/industry trends and operations to increase sales•Develop sales lead generation strategies; attend industry/community functions and special interest groups to further develop relationships•Design, manage and create content generation strategies for postings for customers, community and staff audiences within Partners Interpreting’s website and social media platforms•Public Relations specialist for all press releases, testimonies, and public announcements•Design & execute multiple diversity and sensitivity trainings to hospitals, organizations, and community programs•Received Certificate of Appreciation from Butler Hospital’s 2015 Employee Education Fair•Develop strategies for different types of sponsorship and exhibition booth designs and execution while leading the team to excellence with successful management•Plan & hosted various community events for developing brand awareness and relationships within the diverse Deaf community•Plan & executed professional development seminars, workshops, and presentations for the diverse interpreting community
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Purple Language Services
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Southern California regions
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Independent Contractor Deaf Interpreter
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Aug 2014 - Dec 2014
Deaf Interpreter as a specialist who provides interpreting, translation, and transliteration services in American Sign Language and other visual and tactual communication forms used by individuals who are Deaf, hard-of-hearing, and Deaf-Blind. Deaf Interpreter who starts with a distinct set of formative linguistic, cultural, and life experiences that enables nuanced comprehension and interaction in a wide range of visual language and communication forms influenced by region, culture, age, literacy, education, class, and physical, cognitive, and mental health.
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Special Olympics of Southern California
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Newhall, California
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Public Relations Specialist
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Jan 2014 - Dec 2014
Press Releases for fundraisers Fact Sheets for each event Promotions Press Releases for fundraisers Fact Sheets for each event Promotions
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Special Spirit, Inc.
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Shadow Hills
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Media Assistant
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Sep 2013 - Dec 2014
Spring Semester 2013 per a project. September 2014 – Present Shadow Hills, CA - Formed a Media Kit - Formulated a Press Release - Formulated a Public Service Announcement - Organize events on the Ranch - Work closely with clients on horses - Provide assist with lessons - Manage Social Media platforms - Advertise for major events - Manage horse selections Spring Semester 2013 per a project. September 2014 – Present Shadow Hills, CA - Formed a Media Kit - Formulated a Press Release - Formulated a Public Service Announcement - Organize events on the Ranch - Work closely with clients on horses - Provide assist with lessons - Manage Social Media platforms - Advertise for major events - Manage horse selections
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Concordia University Irvine
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United States
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Higher Education
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400 - 500 Employee
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Student-Athlete
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Aug 2012 - Dec 2013
Setter on Varsity Women Water Polo Team Setter on Varsity Women Water Polo Team
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Volunteer Horsemanship Instructor and Veteran Support
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May 2012 - Aug 2013
- Support for clients from child to adult with physical, mental and emotional disabilities - Appointed specifically to provide support for Military Veterans with PTSD and other disabilities - Provided support to groups of autistic children for their lessons/sessions. - Support for clients from child to adult with physical, mental and emotional disabilities - Appointed specifically to provide support for Military Veterans with PTSD and other disabilities - Provided support to groups of autistic children for their lessons/sessions.
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Jamaican Association of the Deaf
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Jamaica
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International Deaf Community Outreach Officer- Intern
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May 2013 - Jul 2013
-Worked on projects to empower Deaf Communities by increasing education, literacy, job skills, and economic self-sufficiency -Motivational Speaking to the Jamaican Deaf Community -Developed Promotional Literature for Jamaica Youth Leadership Camp -Fundraising Request -Event Flyers -Grant Writing -Application Process -Supporting Editor for Jamaica Association of the Deaf office documents. -Worked on projects to empower Deaf Communities by increasing education, literacy, job skills, and economic self-sufficiency -Motivational Speaking to the Jamaican Deaf Community -Developed Promotional Literature for Jamaica Youth Leadership Camp -Fundraising Request -Event Flyers -Grant Writing -Application Process -Supporting Editor for Jamaica Association of the Deaf office documents.
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Education
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2012 - 2014
Concordia University Irvine
Bachelor of Arts (BA), Communication Studies -
2011 - 2012
College of the Canyons
CSU Certification, English/Psychology
Community
