ERP Implementation Manager

• Apr 2023 - Present

Project Manager

• Mar 2021 - Apr 2023

Project Coordinator

• Jun 2020 - Dec 2020

- Led the coordination of graphic design team and subject matter experts for all projects and campaigns. - Ensured all deliverables met the requirements established in creative briefs and were fulfilled on time and on budget. - Managed projects for national brand campaigns implemented in all 50 states. - Partnered with over 30 departments to assess the needs of the business. - Implemented support strategies and campaigns to uphold the brand standards and meet all business goals of the Medicaid and Medicare lines of business. Show less

Project Administrator

• Sep 2019 - Jun 2020

- Promoted branding across the company to ensure consistent design guidelines for all digital and print materials, including style, format, typeface and branding - Collaborated with marketing team on creative needs including billboards, digital banners, social media post and print ads for ongoing campaigns and sponsorships - Effectively managed communication between executive leadership and AV team to produce large scale quarterly corporate meetings broadcast live from the company headquarters to all 50 states. Show less

Communications Administrative Assistant

• Nov 2015 - Sep 2019

- Worked closely with VP of Marketing and Communications to coordinate projects and presentations for executive leadership meetings - Coordinated with agencies and vendors for marketing materials, company events and swag items - Managed relationship with the translation vendor for all company, member and provider communications - Collaborated with agency partners to develop 40+ digital ads, 55+ prints ads, 15+ direct mail campaigns, 7+ outdoor ads, 7+ radio scripts, and 4+ transportation ads to execute yearly and ensured all media buying was within budget - Managed corporate sponsorships for community outreach events such as Fueling Food for Flint, Detroit Angel Tree, Meridian Winter Blast and Detroit Thanksgiving Day Parade Show less

Customer Advocate

• Jul 2015 - Nov 2015

- Developed and maintained close relationships between the customer and the Audi brand, driving customer loyalty and providing positive customer experiences. - Assessed customer needs and provided specialized services tailored to each individual customer. - Mitigated complex customer issues in a timely and comprehensive manner resulting in the continuous improvement of dealership responsiveness - Developed and maintained close relationships between the customer and the Audi brand, driving customer loyalty and providing positive customer experiences. - Assessed customer needs and provided specialized services tailored to each individual customer. - Mitigated complex customer issues in a timely and comprehensive manner resulting in the continuous improvement of dealership responsiveness

Paramount Studio Intern

• Sep 2014 - Jan 2015

-Sent in weekly updates to the studio on each movie project.-Press drops to Metro Detroit news stations and radio stations.-Pitched Detroit college news papers and radio stations to have featured pieces of the movies. -Worked with college organizations to promote movies at school events. -Creating and executing events to promote upcoming movies.-Worked "Top Five" Chris Rock Press Tour in Detroit at Motown Museum. -Worked advance screenings with promotional partners, press and movie theater owners. Show less

Warner Brothers Studio Intern

• May 2014 - Jan 2015

-Researched various organizations to create events and invite to advance screenings. -Press Drops to Metro Detroit news stations and radio stations. -Worked advanced screenings with promotional partners, press and movie theater owners.

Publicity and Promotions Intern

• Jan 2014 - Jan 2015

- Searched and sent in clippings every morning to the movie studios. - Researched organizations to invite to advance screenings of the upcoming movie. - Press Drops to Metro Detroit news stations and radio stations. - Worked advanced screenings with promotional partners, press and movie theater owners. - Worked promotional screenings with talent from the movie for "Divergent" and "About Last Night".