Commercial Underwriter

• Aug 2023 - Present

Owner

• Sep 2021 - Present

-Provides holistic wellness guidance to the company's clients, including individualized goal setting, meal plans, and exercise plans -Partners with a team of Registered Dieticians to provide anti-inflammatory, plant-based, ethnic flavors, PCOS-specific, elimination, low histamine, low FODMAPs, glucose control, and 3x4 genetics meal plans -Specializes in gut health and microbiome solutions for those with IBS, SIBO, and other gut ailments -Maintains positive and encouraging relationships with clients, achieving high customer satisfaction and a 5-star rating on Google Reviews Show less

Personal Trainer

• Jan 2022 - Oct 2023

For more than 2 years, Town Center Fitness has partnered with the Center for Orthopedic & Sports Physical Therapy (COSPT), our on-sight JointStrong clinical care partner. - Provides fitness instruction in conjunction with supervision from MDT- based orthopedic and sports physical therapy services - Provides injury prevention body movements that have been proven to rapidly resolve muscle and joint pain, improve musculoskeletal function, and prevent future recurrence of pain For more than 2 years, Town Center Fitness has partnered with the Center for Orthopedic & Sports Physical Therapy (COSPT), our on-sight JointStrong clinical care partner. - Provides fitness instruction in conjunction with supervision from MDT- based orthopedic and sports physical therapy services - Provides injury prevention body movements that have been proven to rapidly resolve muscle and joint pain, improve musculoskeletal function, and prevent future recurrence of pain

Senior Underwriting Specialist

• May 2022 - May 2023

-Strengthened guidelines, refined new state manuals, and spearheaded the new inspection process in order to increase premium capture, improve loss control efforts, and optimize workflow - Served as company's SME for Reconstruction Cost Estimator, Vintage Homes, and the overall Property Line of Business - Created framework for self-inspections and virtual inspections to be conducted for the first time in company history - Created inspection training and knowledge guides for all associates that review vendor inspections - Engaged in relationship management with third-party vendors, such as Mueller and Insurance Risk Services - Worked with legal / regulatory teams to ensure compliance countrywide with various underwriting processes and procedures Show less

Risk Engineer (Specialist)

• Aug 2020 - May 2022

- Created profitable growth through accurate insurance-to-value rating and hazard identification- Developed an "Electrical Panel" study that provided a minimum cost savings of $660k per year in claims relief- Created a Vintage-home project that projected $22.5m in premium leakage over the project lifetime - Awarded risk engineering awards in 2021 and 2022

Territory Manager

• May 2019 - Aug 2020

- Traveled 70% of the 88 Ohio counties including the state capital county, Franklin- Promoted profitable growth for personal and commercial business through sales initiatives and retention strategies for Central, North Central, West, Northwest, East, and Southeast Ohio- Effectively communicated and persuaded agencies to utilize company products, programs, and services - Developed 140 agency partners through training, coaching, and persuading behavior to improve PIF and WP growth - Monitored and provided corrective oversight to adherence of underwriting guidelines through all lines of business (including personal lines, commercial lines, and farm & ranch) - Promoted the utilization of digital solutions to improve internet presence (SEO marketing, social media, and agency website) - Assisted in developing and implementing important strategies as they relate to market share, product marketing, and key corporate initiatives- Served as national liaison for personal and commercial business through sales initiatives for twenty-eight states across network partners, including Nationwide Brokerage Solutions, First Choice Agency Alliance, The Agency Collective, and Brightway Insurance Show less

Agency Management - Portfolio Underwriter

• Apr 2018 - May 2019

- Lead role in development of Portfolio Underwriting Process for the company by expanding analysis to quality characteristics, retention issues, and cost of policyholder- Accessed performance of agency loss results, retention, and other performance metrics critical to long term success - Created new tools to evaluate book of business trends across 28 states and multiple regions- Created reports to evaluate trends in retention, loss ratio development, PIF, prior carrier information, premium leakage, and claim severity/ frequency- Made recommendations to product and sales management regarding profitable growth issues, concerns, and potential solutions Show less

Underwriter, PL/CL

• Jun 2015 - Nov 2016

- Reviewed risk concerns primarily for personal lines products, including auto, homeowners, excess liability, and inland marine policies for the Central Atlantic Regional Operations (Ohio, West Virginia, Virginia, Kentucky, Tennessee, Maryland, Delaware, D.C.) - Served as a departmental top performer, ranking in the top 5% for highest work productivity while maintaining superior quality ( > 93.3% accuracy among all quality returns) and agency satisfaction - Appointed lead Maryland underwriter based on performance and track record, and assisted compliance in mitigating DOI complaints - In an anonymous survey of 107 agents, 98% of respondents rated my response time, quality of communication, and direction as "excellent" Position held in college - Returned to The Ohio State University as a full-time student to accelerate completion of Bachelors degree in Risk Management & Insurance Show less

Licensed Sales & Service

• Jun 2012 - Aug 2014

- Helped to grow $3m book of business through maximizing cross-selling activities opportunities of new life sales by contacting and creating interest with over 140 members - Created and spearheaded a retention plan including the "ways to save" initiative that sought to save high net worth members up to 10% of their annual premium through use of pricing techniques available - Assisted advocates to exceed over 100% of yearly policy count and premium growth targets - Participated in numerous events as the top lead generator, often creating between 70-100 qualified leads per event Position held intermittently while in college: June 2012 - December 2012; May 2013- August 2013; May 2014- August 2014 Show less