Experience

ADA Pacific Direct*

• Germany
• Cosmetics
• 1 - 100 Employee

• US Office Manager

  • May 2009 - Present

  Manage all office-based operations apart from Sales - Customer Service, Accounts Payable, Accounts Receivable, Samples, Provide Human Resources support and maintain all employee records including vacation and sick tracking, Create and maintain Employee Handbook, Process Payroll and maintain all payroll records, Develop and facilitate relationships with all outside vendors, Execute contracts with customers and vendors, Process wire transfers and sign checks for payments to vendors, Launch and maintain online HR system for employees to manage their own information including requests for vacation and sick days



Pacific Direct, Inc.

• Senior Sales Administrative Manager

  • Jan 2007 - Present

  Provide admin support to all Sales Managers and the General Manager ,Liaise with overseas suppliers to obtain pricing and samples of custom products, Produce price quotes and proforma invoices for customers, Manipulate costings and margin mixes for large scale deals in order to protect profit margins, Set up all new customers in database, Keep all price lists up to date based on current buy pricing and exchange rates, Maintain all documentation and information for all customers, Communicate with customers and manage the relationship with them on behalf of sales, Produce reports for sales team necessary for tracking and forecasting sales, Make both domestic and international travel arrangements for sales team, Organize all details of team meetings both on site and off, Maintain company calendar in Outlook, Provide backup support to Customer Service Manager by processing orders, creating customer invoices and handling customer inquiries, Expert in Word, Excel, Power Point and Outlook.



Adult Companion Care, Inc

• Executive Assistant

  • Jul 2000 - Jan 2007



St. Stephen's and St. Agnes School

• Project Facilitator

  • Oct 1993 - Jan 2001