Experience

Redkite Solicitors

• United Kingdom
• Law Practice
• 100 - 200 Employee

• Legal Assistant

  • Mar 2021 - Present

• Legal Administrator

  • Nov 2020 - Feb 2021



MG Heating Services LTD

• Ops Administrator

  • Feb 2011 - Mar 2021

  (PART-TIME - in addition to full time employment)Creation of quotations for new contract bidsCreation of all risk and method statements.Basic book-keeping (VAT etc)Scheduling of engineer workloadClient liaisonAll administrative responsibilities



Powys Council/Randstad

• Asset Management Systems Officer

  • Oct 2018 - Dec 2018



Capita

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• Regional Operations Support Manager (temp cover of role)

  • Oct 2017 - Apr 2018

  Temp cover alongside standard role due to staff absenceSole responsibility for internal induction and on-boarding programmes from offer through to completion of probation. A hiring surge took place from October to December 2017 resulting in an increase of volume of incoming staff and on-boarding demands.Collate data to accurately appraise staff during their probationary period.Report overview of manpower planning.Ensure successful completion of employee passport.Collation and interpretation of employee performance data to maximise performance against targets.Responsible for disseminating and implementing group and regional policies to Army Careers Centres and Outreach Teams.Create, implement and co-ordinate a brand new bespoke regional induction programme for new starters.Co-ordination of distribution of regional attract event equipment across country for various events.Tracking and scheduling of regional events .

• Regional Operations Assistant

  • Jul 2013 - Apr 2018

• Officer Recruitment Support Assistant

  • Mar 2017 - Dec 2017

  A temporary role in addition to my standard employment to assist in development of a new team.Liaising with Army officer recruitment team at Sandhurst to improve candidate nurture and forge relationships between recruitment teams at Sandhurst and the region. Collaboration to create and implement new recruiting events to drive recruitment.Visit and work with OTCs across region in order to generate more candidates applications and better improve candidate experience and OTC understanding of recruiting process.Sole responsibility for nurture and management of all officer candidates for Army Careers Centres in Cardiff, Swansea, Hereford and Worcester via MOD IT system whilst also working closely with centres to create a bespoke candidate experience.Set up and continue to run new system of officer briefing days within region in conjunction with officer head recruiter. Including checking in candidates and working with them to ensure they benefit in every way possible from the day.Create administrative system to run and track officer briefing days across Wales and West Midlands.Generate and attract candidate interest via UCAS fairs, contact coupons and offer of Sandhurst Insight Day attendance.Nurture of candidates via phone and email to ease them through recruitment process and answer queries or questions and keep them on track.Interrogate data with a view to generating extra officer recruits and re-format to provide data for analysis by lead officer SCA.



Kier Group

• United Kingdom
• Construction
• 700 & Above Employee

• Helpdesk Manager

  • Jan 2010 - Apr 2013

  MTC Helpdesk SupervisorLiaising with key clients and managing and presenting reports to ensure and demonstrate that targets are met to client satisfactionManaging a desk consisting of a team of ten.Responsible for successful delivery and management of 5 key council contracts with an average turnover of 7 million p/aAssisting and troubleshooting for Contract and Operations Managers with a variety of day to day issues.Planning and implementing successful delivery (from a helpdesk aspect) of new contracts as and when they were won.Responsible for recruitment and training of any new staff taken on.

• Helpdesk Administrator

  • Jan 2008 - Jan 2010