Katherine Ferber

Human Resources Generalist at EFW Radiology
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Contact Information
us****@****om
(386) 825-5501
Location
Canada, CA

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Experience

    • Canada
    • Medical Practices
    • 100 - 200 Employee
    • Human Resources Generalist
      • Nov 2017 - Present

      As a Human Resources Generalist I oversee the full cycle recruitment process, supporting managers in recruiting talented employees to EFW. Through the development of strong working relationships I also provide timely and relevant advice to managers and employees in other HR functional areas including HR processes, practices, and policy interpretation. Key Responsibilities of my position are: • Managing the full-cycle recruitment process including: - Reviewing operational needs and creating job descriptions - Developing and posting job ads using a variety methods and strategies - Supporting the development of recruitment advertising strategies for a variety of roles across many modalities - Screening applicants and developing candidate short lists for job competitions - Developing interview guides and participating in the interview process - Initiating references on lead candidates - Drafting employment agreements • Creating change letters for varying employment situations • Overseeing the EFW employee onboarding process. • Building strong working relationships with supervisors, managers, and employees • Acting as a point of contact to address HR policy and process questions from employees • Super User and Administrator for Applicant Tracking System (Clear Company) • Providing support to Employee programs including recognition and long service events • Creating and conducting various training presentations in the areas of recruitment and onboarding • Creating Employee Monthly Newsletter • Assisting with the development of Human Resources’ policies and procedures • Assisting with gathering of HR data, analyzing and running reports utilizing Ceridian payroll system • Coordinating annual employee events including Long Service recognition event • Collaborating on special projects by researching, developing and organizing information as required Show less

    • Canada
    • Food and Beverage Services
    • 700 & Above Employee
    • HR Recruiter
      • Jun 2022 - Oct 2022

      As a HR Recruiter I developed and executed full life-cycle recruitment for corporate roles which included providing a focused and effective sourcing strategy, a consistent interview process and an assessment approach in recruitment and selection. Key responsibilities of my position were: • Develop and execute recruiting strategies (sourcing, selecting, and branding), effectively utilizing social media, professional and social networking sites to attract talent. • Conduct high volume candidate resume screening, phone screening, provide guidance and recommendations to hiring manager on candidates interviewed, tracking the success of applicants through the recruitment process and drafting offer letters. • Present offers to successful candidates, negotiate job offers and effectively overcome objections. • Build and maintain proactive partnerships with stakeholders to establish trust and credibility. • Drive recruiting strategies that continually replenish candidate pipelines based on market conditions and current and projected engagements/needs. Show less

    • Canada
    • Restaurants
    • Bartender/ Server
      • Jun 2019 - Aug 2020

      • Demonstrate skills of multi-tasking and adaptability, by efficiently serving 10 or more table sections in a fast- paced environment. • Staying updated on current menu choices and knowledge of numerous types of mixed cocktails, wines and craft beer selections. • Record of excellent customer reviews by ensuring customer satisfaction with accuracy of orders and timely service. • Demonstrate skills of multi-tasking and adaptability, by efficiently serving 10 or more table sections in a fast- paced environment. • Staying updated on current menu choices and knowledge of numerous types of mixed cocktails, wines and craft beer selections. • Record of excellent customer reviews by ensuring customer satisfaction with accuracy of orders and timely service.

    • Canada
    • Restaurants
    • 1 - 100 Employee
    • Shift Manager - Bartender/Server
      • Feb 2012 - Jun 2019

      • Effective shift manager, leading as many as 8 employees on a shift by delegating serving sections and coordinating duties which results in an organized and efficient working environment. • Staying updated on current menu choices and knowledge of numerous types of mixed cocktails, wines and craft beer selections. • Demonstrate skills of multi-tasking and adaptability, by efficiently serving 10 or more table sections in a fast- paced environment. • Record of excellent customer reviews by ensuring customer satisfaction with accuracy of orders and timely service. • Manage cash operations by accurately balancing and completing detailed daily cash outs, including a personal float and a VLT float. • High commitment to excellent customer service using steps of service and resolving customer complaints through conflict resolution and discounts while maintaining interests of the company. • Proven ability to make decisions and work without supervision. • Provide new employee orientation and ongoing training for all staff members. Orientation includes Point of Service training, opening and closing duties, steps of service, and Video Lottery Terminal (VLT) operations. • Ensure safe food and liquor service through knowledge of and compliance with Alberta Gaming and Liquor Commission resulting in a safe environment for both customers and employees. Show less

    • Canada
    • Medical Practices
    • 1 - 100 Employee
    • HR Administrator
      • Aug 2016 - Jun 2017

      • Supported the management team to ensure the efficient administration of Human Resource programs. • Responsible for scheduling 55+ employees and ensuring that staffing needs of the clinic were met. Including coordinating sick and vacation coverage for all employees. • Full cycle recruitment, including job postings, interviews, reference checks, creation of offer letters, hiring, on-boarding of new employees and new hire orientations. • Employee relations duties including keeping up to date on current legislation, conducting disciplinary meetings and using conflict resolution to resolve issues. • Demonstrated close attention to detail by entering time clock information for payroll on tight deadline on a bi-weekly basis using ADP ezLabour Manager. • Participated in strategic workforce planning, employee relation matters, organizational effectiveness and involvement in improving workplace efficiencies. • Provided support to the management team including creating documents, data compilation and research. • Administration of employee files and records, responding to management inquiries and requests of matters pertaining to employee records. • Responsible for conducting employee performance evaluations. • Assisted in creating and launching an intranet platform to increase and improve communication within the organization. Responsible for updating the intranet platform daily with messages, memorandums, training materials, policies, protocols and additional information for employees. Show less

    • Canada
    • 1 - 100 Employee
    • HR Coop Student
      • Apr 2014 - Aug 2014

      • Supported the Onsite Services Division HR team to ensure the efficient administration of Human Resource programs. • Performance of administration duties including tracking new hire information, creation of offer letters and new hire packages. • Administration of employee files and records, responding to management inquiries and request of matters pertaining to employee records • Creation and implementation of Carpool Program including creation of incentives to participate and matching/tracking applicants. • Assisted with creating a monthly HR Tip to go out to all employees in the US and Canada consisting of benefit, program and service information to provide support to employees. • Hosted an HR Monthly Meeting which included creating an agenda, creating presentation content, and delegating tasks to other members of the team. • Updated divisional organizational chart with new employee and terminations using OrgChart9 software on bi- monthly basis. • Created new hire requests for IT, vehicles, credit cards, fuel cards and safety training for new employees. • Presented a summer student project on Successful Integration to fellow summer students, managers and executive team. The data that we collected for this presentation will be used in the future to help make the company’s future acquisitions and integration process more successful. Show less

    • Canada
    • Hospitality
    • 300 - 400 Employee
    • Recruitment Administrator
      • Apr 2013 - Aug 2013

      • Worked in the role of Recruitment Administrator supporting the recruitment team to hire and rehire 3000+ employees for 10 day Stampede employment. • Demonstrated attention to detail and ability to stay organized in an extremely fast paced environment by entering accurate new hire and returnee information for 1000+ employees into the Application Tracking System (Ulti-Pro People System). • Input 1000+ time cards into Application Tracking System and excel spreadsheet ensuring accuracy of information and timeliness. • Interviewed and hired an average of 10 candidates on a daily basis in various positions such as gate attendants, cooks, cashiers, floor supervisors etc. for 10 day Stampede employment. • Showed ability to stay organized by completing on boarding for 1000+ employees including having employees fill out application forms, tax forms and direct deposits, as well as issuing employee time cards, accreditation passes and orientation dates. • Reception coverage as needed. Show less

    • Supervisor - Bartender/ Server
      • Jun 2007 - Feb 2012

      • Effective supervisor, leading as many as 7 employees on a shift by delegating serving sections, coordinating duties which resulted in an organized and efficient working environment. • High commitment to excellent customer service using the 12 Steps of Service and resolving customer complaints through discounts and conflict resolution while maintaining interests of the company. • Proven ability to make decisions and work without supervision. • Provided new employee orientation and ongoing training for all staff members. Orientation included Point of Service training, opening and closing duties, 12 Steps of Service, and Video Lottery Terminal (VLT) operations. • Managed cash operations by accurately balancing and completing detailed daily cash outs, including a personal float and a VLT float of $8000.00. Show less

    • United States
    • Restaurants
    • Bartender / Server
      • Oct 2010 - Jun 2011

      Food and liquor service Food and liquor service

    • Canada
    • Hospitality
    • 1 - 100 Employee
    • Server
      • Jul 2009 - Jul 2009

      Food and liquor service in fast paced Stampede environment Food and liquor service in fast paced Stampede environment

Education

  • Mount Royal University
    Bachelor of Business Administration (BBA), Human Resources Management
    2012 - 2016
  • Holy Trinity Academy
    High School Diploma

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