Program Manager

• Feb 2020 - Present

Part-time role supporting Tunstall executive team on the development of a Next Generation Service Model combining the best in technology with the the best in data management to support those requiring care & health intervention to live independently in their chosen home setting. Part-time role supporting Tunstall executive team on the development of a Next Generation Service Model combining the best in technology with the the best in data management to support those requiring care & health intervention to live independently in their chosen home setting.

Public Sector Account Manager

• Jan 2009 - Present

Relationship owner for IBM Public Sector clients in Scotland, with responsibility for maintaining and improving client satisfaction whilst delivering a balanced portfolio of IBM hardware, software & services solutions to these clients.

Client Executive, Healthcare & Life Sciences

• Jan 2017 - Feb 2021

Client executive responsible for leading the IBM team aligned to the Department of Health and NHS Scotland.

SME Account Manager

• Jan 2005 - Dec 2008

Prime relationship owner for a diverse range of cross-industry IBM SME clients in Scotland. Responsible for maintaining and improving client satisfactions whilst delivering a balanced portfolio of IBM hardware, software and services to these clients.

Channel Development Manager, Life Sciences

• Jul 2002 - Dec 2004

Responsible for setting up and and managing IBM's channel for the Life Sciences Business in the UK.

Team Leader, NetGen Business

• Jan 2000 - Nov 2001

Responsible for building and subsequently leading the sales team as part of the creation of IBM's NetGen Business providing solutions to the dot.com market.

Account Manager, Printing Systems

• Jan 1990 - Dec 1999

Responsible for delivering revenue budget for the major Printing Systems customers & prospects in the UK, including mentoring of new sales recruits.

Graduate Trainee

• Sep 1988 - Dec 1989