Experience

Hahn & Hahn LLP

• United States
• Law Practice
• 1 - 100 Employee

• Help Desk/ Trainer

  • May 2013 - Present

  I created a ticketing system to keep track of projects and Help Desk requests and make sure nothing slips through the cracks; I logged issues with macros and updated them, collaborating with staff and macro designers; I answer help desk calls; I create training videos addressing user needs I created a ticketing system to keep track of projects and Help Desk requests and make sure nothing slips through the cracks; I logged issues with macros and updated them, collaborating with staff and macro designers; I answer help desk calls; I create training videos addressing user needs



Glaser Weil LLP

• United States
• Law Practice
• 1 - 100 Employee

• Word Processor/Software Trainer

  • Jun 2010 - Aug 2012

  • Created and taught a computer software training program • Re-vamped a low-functioning department • Demonstrated adaptability and initiative in handling a wide variety of projects • Efficiently and accurately produced, proofread and edited Word documents and PowerPoint presentations • Utilized my computer and customer service skills to troubleshoot and resolve user issues • Created and taught a computer software training program • Re-vamped a low-functioning department • Demonstrated adaptability and initiative in handling a wide variety of projects • Efficiently and accurately produced, proofread and edited Word documents and PowerPoint presentations • Utilized my computer and customer service skills to troubleshoot and resolve user issues



Rutter Hobbs & Davidoff Incorporated

• United States
• Law Practice
• 1 - 100 Employee

• Temporary Litigation Secretary

  • May 2010 - Jun 2010

  • Performed court filings and served discovery • Prepared complicated PowerPoint presentation with graphics and animation • Performed court filings and served discovery • Prepared complicated PowerPoint presentation with graphics and animation



Pircher, Nichols & Meeks LLP

• United States
• Law Practice
• 1 - 100 Employee

• Legal Secretary

  • May 2007 - Apr 2009

  • Executed lengthy revisions to real estate documents • Rendered Workshare comparisons • Functioned well under pressure, multi-tasked and met tight deadlines • Took the initiative to organize and create filing system for busy partner's office • Executed lengthy revisions to real estate documents • Rendered Workshare comparisons • Functioned well under pressure, multi-tasked and met tight deadlines • Took the initiative to organize and create filing system for busy partner's office



Irell & Manella LLP

• United States
• Law Practice
• 100 - 200 Employee

• Legal Word Processor

  • Mar 2006 - May 2007

  • Carefully and quickly prepared, edited and proofread PowerPoint, PDF, Excel, TOC/TOA documents • Diagnosed and resolved Windows, MS Office, Outlook and Internet Connectivity user issues • Prepared Word Processing Department Manual and Litigation Manual • Carefully and quickly prepared, edited and proofread PowerPoint, PDF, Excel, TOC/TOA documents • Diagnosed and resolved Windows, MS Office, Outlook and Internet Connectivity user issues • Prepared Word Processing Department Manual and Litigation Manual



Bryan Cave

• United States
• Law Practice
• 700 & Above Employee

• Legal Secretary - Entertainment, Real Estate and Corporate

  • Nov 2004 - Oct 2005

  • Performed extensive revision of real estate and entertainment contracts • Handled very busy phones and calendar; heavy client contact of confidential nature • Performed extensive revision of real estate and entertainment contracts • Handled very busy phones and calendar; heavy client contact of confidential nature



Jenner & Block

• United States
• Law Practice
• 700 & Above Employee

• Litigation Secretary/Word Processor

  • Jun 2000 - Jul 2004

  • Prepared and filed court documents and served discovery • Scheduled hearings and coordinated depositions • Effectively edited and proofread documents, including tape transcriptions • Prepared and filed court documents and served discovery • Scheduled hearings and coordinated depositions • Effectively edited and proofread documents, including tape transcriptions