Experience

Fountain Forward

• United States
• Advertising Services
• 1 - 100 Employee

• Client Relations Director

  • Oct 2021 - Present

  Responsible for maximizing client satisfaction and engagement with Fountain Forward's products and services. Oversees the communication of all Client Success Managers (CSMs) with their clients as well as satisfaction levels of current and future clients. Dictates quarterly satisfaction KPIs, and implements changes as necessary to ensure long-term client retention and higher client satisfaction standards are met. Assigns day-to-day tasks as well as guides CSMs through issue escalations and client interactions. Uses data analysis to inform and set the direction for the Fountain Forward's client experience. Creates, implements, and utilizes high-touch models of client engagement.In a nutshell: the client BFF at Fountain Forward Show less

• Client Project Manager

  • Aug 2020 - Oct 2021



DANCE HOUSE FITNESS

• United States
• Health, Wellness and Fitness

• Fitness Instructor

  • Apr 2018 - Present

  Dance cardio and fitness instructor Dance cardio and fitness instructor



Alley Theatre

• United States
• Performing Arts
• 100 - 200 Employee

• Special Events Manager

  • Oct 2019 - Aug 2020

  -Plans and execute donor/patron events including, but not limited to, CenterStage Opening Night donor dinners, Board Dinners, Board Holiday Party, Working Rehearsals, Insider Events, Christmas Carol Behind the Scenes Party and Tour.-Assists the Director of Special Events with event management, logistics, and auction coordination as needed for all four major fundraising events: Opening Act Party, Deck the Trees, Sporting Clays, and Alley Ball.-Coordinates agreements with caterer and other outside vendors-Coordinates invitation mailings; design, printing.-Tracks event details carefully, includes maintaining and updating event records.-Records event expenses and tracks budgets carefully. Show less

• Institutional Giving Associate

  • Jul 2016 - Oct 2019

  • Assists Director of Institutional Giving with coordination of solicitation and stewardship plans for existing and prospective corporate, foundation, and government donors.• Works with research analyst to identify potential funding opportunities.• Maintains contact with foundation and government support personnel. • Tracks and analyzes corporate campaign performance, and makes recommendations to improve effectiveness.• Assists creation and monitoring of annual institutional revenue and expense budgets.• Researches and maintains current files of institutional giving information, such as funding opportunities, application guidelines, deadline dates and history with the Alley Theatre. • Executes plans and strategies for cultivation events that involve corporate and foundation representatives.• Maintains data for proposal and grant activity in Tessitura.• Works with Finance Department to track all foundation and government grant payments.• Prepares and submits reports to foundations and government agencies, as required.• Prepares foundation proposals for the capital campaign.• Attends and participates in Alley fundraising and stewardship events, as needed. • Works with development staff to ensure excellence in all written pieces. • Coordinates all aspects of corporate and foundation sponsorship benefits and events Show less

• Annual Fund Associate

  • Oct 2013 - Jul 2016

  • Developed and maintained web presence for development on the Alley Theatre website.• Planned and executed all donor benefit and corporate level events.• Planned and executed donor cultivation Greenroom events.• Developed and executed monthly Donor News e-blasts to 2,500+ person mailing list.• Maintained list of individuals, foundations, and corporations who are considered top prospects for the Development office, but are not currently donors. • Entered donor and prospect records, updated existing records, and maintained donor and ticketing database by identifying and solving database issues.• Assisted preparations for special events for board members, corporate sponsors and other types of funders.• Assisted in cultivating relationships with individual donors, corporate sponsors and foundations.• Conducted research on current and potential donors using Tessitura, RelSci, and WeathEngine.• Provided clerical and administrative support for Director of Development and general development staff.• Experienced using Tessitura and Microsoft Outlook, Word, and Excel. Show less

• Development Intern

  • Jul 2013 - Sep 2013

  • Assisted in cultivating relationships with individual donors, corporate sponsors and foundations • Provided clerical support (filing, photocopying, typing, data entry, etc.).• Conducted research on current and potential donors.• Assisted in preparing for special events for board members, corporate sponsors & other types of funders.



Pitch Me This (PMT) Productions

• United States
• Musicians
• 1 - 100 Employee

• Marketing and Communications Manager

  • Sep 2014 - Sep 2015

  • Managed all marketing, communications, and publicity content in print and electronic formats. • Coordinated and managed all interviews, write-ups, and other press inquiries regarding PMT. • Created daily content for postings on multiple social media platforms (including Facebook, Twitter, and Instagram). • Coordinated and scheduled marketing campaign content release for each PMT production. • Designed and coordinated production of all images and content therein released by PMT. • Coordinated and executed all aspects of press and industry nights for all PMT events. • Maintained and monitored PMT’s website and blog at www.pitchmethis.com. Show less



Camp Mystic

• United States
• Recreational Facilities
• 1 - 100 Employee

• Camp Counselor

  • Aug 2009 - Aug 2013

  Summer position Summer position



The Cunningham Law Firm

• Houston, TX

• Secretarial Assistant

  • Jun 2009 - Aug 2012

  Assisting with mass mailings, typing, copying, filing, and data entry. Assisting with mass mailings, typing, copying, filing, and data entry.



Page Parkes Magement

• Apparel & Fashion
• 1 - 100 Employee

• Summer Intern

  • Jun 2011 - Aug 2011

  -Managed talent contracts -General secretarial work including answering & transferring phone calls, copying, filing. -Managed talent contracts -General secretarial work including answering & transferring phone calls, copying, filing.