Experience

Border Foods LLC

• United States
• Food & Beverages
• 100 - 200 Employee

• Training Manager

  • Dec 2016 - Present



Chicago Diversified Foods

• District Training Manager

  • Jun 2011 - Dec 2016

  (Worked for company since 2007) Oversee the operations of the entire storeMaintain and enforce high standards for customer serviceImproved customer satisfaction scores from red to green within 6 monthsTop performer in customer satisfaction scoresResolve customer complaintsEnsure cash and store funds are properly counted and securedComplete and file store paperworkMaintain employee filesTrain team members and managersComplete schedules and forecast salesInterviews and HiresCounsels and DisciplinesKeeps store spending and costs within company budgetReduced store turnoverEnforces Company Policies Show less

• Assistant Manager

  • Feb 2007 - Jun 2011

  Auditing cash drawers and verifying change fundsManaging the store on a daily basisTraining employees Completing deposits and making bank runsResponsible for handling customer complaintsCompleting the weekly scheduleForecasting store sales, and analyzing sale trendsAnalyzing profit and loss statements Enforcing company policiesChecking in truck orders and inventory countsProgramming registersConducting interviews and hiringPutting together Hiring packets and PaperworkRunning the store when the general manager is away Show less