Experience

Providence Academy - Plymouth, MN

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Art Teacher

  • Aug 2022 - Present



Katherine Victoria

• Artist

  • Mar 2011 - Present



Fridley Senior High School

• United States
• 1 - 100 Employee

• Art Teacher

  • Aug 2021 - Jun 2022



Monticello School District

• Licensed K-12 Art Teacher

  • Sep 2020 - Jun 2021



Health Partners

• Australia
• Insurance
• 100 - 200 Employee

• Licensed Senior Claims Examiner

  • Jul 2017 - Mar 2020



Sedgwick

• Insurance
• 700 & Above Employee

• Claims Examiner

  • Oct 2016 - Jun 2017

  PRIMARY PURPOSE: Analyze reported workers compensation claims to determine benefits due; and to ensure ongoing adjudication of claims within company standards and industry best practices.ESSENTIAL FUNCTIONS and RESPONSIBILITIESCommunicates claim action/processing with claimant, client and appropriate medical contact.Ensures claim files are properly documented and claims coding is correct.May process routine payments and prescriptions and status reports for lifetime medical claims and/or defined period medical claims.Maintains professional client relationships.ADDITIONAL FUNCTIONS and RESPONSIBILITIESPerforms other duties as assigned.Supports the organization's quality program(s).



UnitedHealth Group

• Hospitals and Health Care
• 700 & Above Employee

• Clinical provider data specialist

  • Feb 2016 - Oct 2016

  Manage communication processes with other departments regarding database improvements.- Conduct audits and provide feedback to reduce errors and improve processes.- Maintain provider data to ensure the quality of the network, and represent the team on company IT projects.- Reporting and tracking provider for data integrity and quality assurance Manage communication processes with other departments regarding database improvements.- Conduct audits and provide feedback to reduce errors and improve processes.- Maintain provider data to ensure the quality of the network, and represent the team on company IT projects.- Reporting and tracking provider for data integrity and quality assurance



United Health Care, Behavorial Health

• Intake Coordinator

  • 2014 - 2016

  § Provide excellent customer service to members and providers by fielding questions and concerns about benefits and eligibility. § Utilize multiple systems in attempt to resolve the issue on the call.§ Respond to customers in a polite and courteous manner, projecting patience, empathy, caring, and sincerity in voice tone and words.§ Consistently meet established productivity, schedule adherence, and quality standards.§ Provide assistance to team members by fielding questions regarding benefits and claims, also answer questions regarding system issues.§ Demonstrate strong data entry skills and proficient use of a PC.§ Maintain a 98% on quality service audits for the past year. § Proficient in systems: Iset, iBAAG, Linx, MNits, Word, Xcel, Adobe§ Senior in current position as well as mentor and dedicated trainer.