Experience

Diaz Foods

• United States
• Food & Beverages
• 100 - 200 Employee

• Operations Office Manager

  • Apr 2012 - Present

  Solve logistical problems as they arise including but not limited to; finding drivers to cover routes, contacting customers about delayed routes or other situations, assisting drivers to navigate to customer location through Roadnet/Geotab technology, coordinate severe weather aversions and shut downs, assist drivers during breakdowns to replace or repair equipment, and etc. Process payroll & vacation, and communicate benefits info to 80+employees; OTR drivers, local drivers, and unloaders. Research shorts on load, missing cash, and other potential driver payroll deductions. Back up for fleet manager-track equipment location, repairs, maintenance, process invoicing for work done to equipment for fleet of 60+ tractor/trailers & strait trucks. Maintain records of equipment & driver hours to meet DOT standards. Translate for drivers (Spanish/English), and etc. Show less


Briceno Properties
• Property Manager

  • Aug 2008 - Present


GA Army National Guard

• Officer’s Candidate O9S

  • Jul 2010 - Mar 2011

  Attended Basic Combat Training. Trained in rifle marksmanship, combatives, combat life saver techniques, drill and ceremony, discipline, physical training, team building, and endurance. Took a general discharge due to family hardship. Attended Basic Combat Training. Trained in rifle marksmanship, combatives, combat life saver techniques, drill and ceremony, discipline, physical training, team building, and endurance. Took a general discharge due to family hardship.



The Home Depot

• United States
• Retail
• 700 & Above Employee

• Bilingual Contact Center Associate

  • Aug 2008 - Jun 2010

  Processing of payroll transactions such as tax updates, direct deposit enrollment, associate name/date of birth/personal info changes, store and department transfers, employment/income verification assistance, vacation/sick/personal time adjustments and entry, time and attendance reconciliation, leave of absence processing, termination entries, HR standard operating procedure guidance/enforcement, IT assistance, and general assistance with associate resources for all stores, regional and district offices, distribution centers and etc. for the US, Canada, and Mexico. Show less

• Front Desk Coordinator/Intern

  • Feb 2005 - Aug 2008

  Managed and trained personnel for a 20 plus line switchboard and provided support for over 150 office employees. Greeted customers/visitors, maintained office equipment, ordered and maintained supply inventory, assisted HR with applications, performed light filing and clerical duties. Intern: Aided in other departments such as accounting, receiving, executive assistance, operations and accts payable/receivable. Last position held as intern aiding in operations with filing, communication facilitation, routing, customer service, short/overage tracking and etc. as well as purchasing department with inventory, data entry, and etc. Show less