Project Facilitator

• Oct 2022 - Present

Office Manager

• Sep 2021 - Jul 2022

- Point person for maintenance, mailing, shipping, supplies, equipment, vendors, bills and errands - Responsible for building, developing and implementing office policies by setting up procedures and standards to guide the operation of the office - Managed relationships with vendors, service providers, and landlord, ensuring invoices were paid on time - Ensured office efficiency was maintained by carrying out planning and execution of equipment procurement, layouts, and office systems - Planned, budgeted and executed internal and external company events, including nationwide tradeshows, team building sessions, all hands meetings and company happy hours - Oversaw adherence to office policies and procedures - Managed robust shipping department to ensure weekly 50-75 temperature sensitive packages were appropriately packaged, mailed and received without sacrificing product quality - Monitored and maintained office technology and supply inventory - Managed internal staff relations to maintain a safe, open, and exciting work environment - Functioned as backup in areas of sales, marketing, and management Show less

Assistant Sales & Marketing Manager

• Jan 2019 - Sep 2021

Sales & Marketing Coordinator, Special Events

• Sep 2017 - Sep 2021

- Developed new clients and accounts, increasing sales year over year- Used consultative sales approach to understand customer needs andrecommend relevant offerings- Conducted site visits with prospective clients- Liaised with customers, vendors and operations team to better understandcustomer needs and recommend appropriate solutions- Maintained booking calendars, both internally and external client availabilitycalendar- Created venue estimates and contractual documents- Maintained weekly sales tracking and leadership reports to support operationalenhancement and implement corrective actions- Attended networking events and tradeshows to promote and develop newbusiness opportunities- Developed and coordinated email marketing via Constant Contact- Managed social media planning for execution of marketing strategies- Monitored online presence of company's brand and engage with users andcommunity- Functioned as backup in areas of operations, support, and services Show less

Sales Coordinator

• Jan 2016 - Aug 2017

- Collaborate with sales managers and chef in creating unique catering sales proposals and presentations to clients - Detail-oriented professional with ability to manage workload and to prioritize various proposal deadlines - Maintain and update various internal databases via data entry - Maintain confidentiality with all aspects of client, staff and company information - Professional interaction with and greeting of clients, vendors and visitors - Attend weekly sales and company meetings as needed - Knowledge of Caterease database program - Sales administrative assistant to the senior sales manager(s) to include tasks such as a. Communication with clients/vendors as directed by senior sales managers on proposals/events b. Proposal revisions as needed by senior sales managers c. Process invoices/purchase orders to ensure payments to vendors as related to events d. Review any final or additional client invoices and submit to client and accounting e. Process event paperwork such as – vendor meal requests, proposal revisions, Caterease database revisions f. Communicate event changes to all internal department heads g. Attend tastings, site visits/walk throughs and events Show less

Private Events & Catering Coordinator

• Jan 2014 - Dec 2015

• Develop new relationships with clients through coordinating their events • Maintain relationships with past and existing clients • Work with clients in person, on the phone and through email to design an event which fits their specific needs • Ensure that all managers & chefs are aware of current and upcoming events • Coordinate with vendors (florists, AV technicians, rentals, entertainment, etc.) • Review all event details and communicate with clients consistently • Prepare and update event order forms, final billing sheets, event contracts, menu cards • Oversee onsite events acting as point of contact for the event host • Act as a liaison between FOH staff and BOH staff Show less

Work Study Event Management

• May 2012 - Dec 2013

• Managed inventory and cost controls of ingredients• Facilitated in receiving food orders from purveyors• Maximized storage space through careful organization• Obtained ingredients for culinary classes• Served as bartender and server for private events

Conference Services Manager

• Apr 2013 - Sep 2013

• Interviewed and hired twenty two employees for the Summer season• Coordinated housing arrangements for multiple groups as large as 250 members each• Accommodated catering needs and specialized arrangements for guests• Handled scheduling for staffing of all employees• Crisis management during unexpected events

Line Cook

• Jun 2011 - Sep 2011

• Prepped, prepared and produced menu items from scratch • Maintained a clean station and organized kitchen • Trained new line cooks to replace position • Prepped, prepared and produced menu items from scratch • Maintained a clean station and organized kitchen • Trained new line cooks to replace position

Teacher's Assistant

• Apr 2007 - Sep 2011

• Assisted in teaching worldly cuisines to customers, ranging in age from four to eighty five years old • Strengthened confidence of kitchen skills of patrons • Adapted recipes to accommodate food allergies • Supervised and trained new employees • Assisted in teaching worldly cuisines to customers, ranging in age from four to eighty five years old • Strengthened confidence of kitchen skills of patrons • Adapted recipes to accommodate food allergies • Supervised and trained new employees

Hostess to Trainer

• Sep 2009 - Sep 2010

• Answered phone calls, created reservations, and organized to-go orders • Resolved customer concerns and complaints • Assisted with marketing efforts through advertising to private companies • Trained new hostesses • Answered phone calls, created reservations, and organized to-go orders • Resolved customer concerns and complaints • Assisted with marketing efforts through advertising to private companies • Trained new hostesses