Experience

The National Alliance for Insurance Education and Research

• United States
• Insurance
• 100 - 200 Employee

• Event Operations Webinar Coordinator

  • Mar 2023 - Present

  Manage virtual live sessions to meet educational needs of top insurance agencies by coordinating all webinar logistics for non-profit risk and insurance education provider. Collaborate across teams to ensure all programs are executed consistently and all technical issues are proactively addressed. Create positive participant experiences by managing educational platforms. Manage virtual live sessions to meet educational needs of top insurance agencies by coordinating all webinar logistics for non-profit risk and insurance education provider. Collaborate across teams to ensure all programs are executed consistently and all technical issues are proactively addressed. Create positive participant experiences by managing educational platforms.



Arizona State University

• United States
• Higher Education
• 700 & Above Employee

• Management Intern | Communications Coordinator

  • Feb 2021 - May 2022

  Drove initiative to increase student recruitment in Hawaii through innovative communication and outreach campaign for university with 50K+ students and staff of 18K+. Developed marketing collateral and content to increase engagement at events and online. Conducted qualitative research on social, educational, and political events and developed reports for university president. • Delivered 3% increase in Pacific Islander student population by redesigning school’s ASU in Hawaii website—executed project on WordPress platform in collaboration with IT • Designed invitations and posters enabling partnerships in Hawaii through ASU events • Enhanced user experience by developing and deploying web content aligned with target audience’s values • Hosted recruiting events with groups of up to 30 to educate prospective students on campus life, extracurricular activities, and learning opportunities Show less



Shipt

• United States
• Software Development
• 700 & Above Employee

• Delivery Specialist | Customer Happiness

  • May 2020 - Feb 2021

  Delivered exceptional customer service as Shipt Shopper by providing personal shopping and delivery services for subsidiary of Target Corporation with $875M+ annual revenue. Delivered exceptional customer service as Shipt Shopper by providing personal shopping and delivery services for subsidiary of Target Corporation with $875M+ annual revenue.



University of Hawaii at Manoa

• United States
• Higher Education
• 700 & Above Employee

• Social Media Intern

  • Jun 2017 - Jul 2017

  Oversaw social media management including Instagram, Facebook, and Twitter for college with 10K employees and $245M+ annual revenue. Developed marketing communications designed to increase student enrollment. Delivered creative marketing collateral using Adobe InDesign and Photoshop. Identified relevant news from affiliated websites for dissemination through social media. • Increased student class enrollment by designing inspirational posters in 2 months that were posted across all community colleges • Gained proficiency in Adobe InDesign and Photoshop through self-directed learning Show less



The Walt Disney Company

• United States
• Entertainment Providers
• 700 & Above Employee

• Sales Associate | Guest Happiness

  • May 2016 - Aug 2016

  Ensured guests had “The Best Retail Experience in the World” by delivering excellent customer service in retail store and for special events with 200+ guests. Upheld Disney brand standards by maintaining visual displays and creating high energy, fun experiences. • Enabled up to $500 in sales per shift by delivering exceptional customer service Ensured guests had “The Best Retail Experience in the World” by delivering excellent customer service in retail store and for special events with 200+ guests. Upheld Disney brand standards by maintaining visual displays and creating high energy, fun experiences. • Enabled up to $500 in sales per shift by delivering exceptional customer service