Experience

Hofbräuhaus Columbus

• United States
• Restaurants
• 1 - 100 Employee

• Server

  • Jun 2020 - Present

  As a dining room server, I boosted customer satisfaction by proactively fulfilling their needs. I have educated guests on menu items that best suit their taste. I have promoted menu items designed to increase company revenue. I earned a 98% satisfaction rate from a secret shopper yielding higher ratings for the restaurant. I have regulated the dining experience of large parties of up to 70 people and generated up to $3,500 in one day for the company. As a dining room server, I boosted customer satisfaction by proactively fulfilling their needs. I have educated guests on menu items that best suit their taste. I have promoted menu items designed to increase company revenue. I earned a 98% satisfaction rate from a secret shopper yielding higher ratings for the restaurant. I have regulated the dining experience of large parties of up to 70 people and generated up to $3,500 in one day for the company.



The Ohio State University

• United States
• Higher Education
• 700 & Above Employee

• Server

  • Feb 2019 - Feb 2020

  As a lead server at Sloopy's Diner, I delegated tasks to approximately 6 servers on any given day that insured restaurant efficiency and cleanliness. I Proactively met guest's needs during their dining experience in a section that included up to 30 guests at once. I trained multiple new hires to serve. I reduced wait times during busy periods by plating and organizing table orders in an efficient manner. As a lead server at Sloopy's Diner, I delegated tasks to approximately 6 servers on any given day that insured restaurant efficiency and cleanliness. I Proactively met guest's needs during their dining experience in a section that included up to 30 guests at once. I trained multiple new hires to serve. I reduced wait times during busy periods by plating and organizing table orders in an efficient manner.



The TJX Companies, Inc.

• United States
• Retail
• 700 & Above Employee

• Retail Salesworker

  • Oct 2016 - Mar 2017

  As a sales associate, I consulted with customers and advised them to choose products that best suited their needs. I stimulated sales by creating displays designed to market products to the customer. Cultivated a clean and organized shopping experience with customer satisfaction in mind. As a sales associate, I consulted with customers and advised them to choose products that best suited their needs. I stimulated sales by creating displays designed to market products to the customer. Cultivated a clean and organized shopping experience with customer satisfaction in mind.