Alumni Engagement Coordinator

• Nov 2020 - Present

Engagement of a range of alumni, stakeholder and key corporate partnership audiences through management of the Alumni Association communications strategy and day-to-day communications plans.Engaging key audiences through content production and targeted communications that are consistent with the Association’s brand identity. Creation of a wide range of varied content across several different media types including film, photography, publicity materials and written articles for use in webpages, promotional collateral, email communications and social media communications.Working with key external freelance agencies, suppliers and internal departments to develop relevant content and collateral, briefing in creative requirements and overseeing production and delivery.Use of the Adobe software suite to edit film footage and photography and design printed materials.Coordination, creation and editing of film footage to create short films, social edits, etc.Social media marketing strategy and content creation for Alumni Association’s social media feeds. Analysis and reporting post-campaign across these channels. Advising and providing support for alumni engagement element of University faculty accreditation requirements.Line management of Advancement Intern.

Alumni Relations Coordinator

• Feb 2015 - Nov 2020

Board Member - Alumni Advisory Board

• Sep 2018 - Present

The purpose of the British Council is to promote a ‘friendly knowledge and understanding’ between the people of the UK and people worldwide. The British Council promotes the mobility of students because we believe that studying in another country provides an unparalleled opportunity for individuals to understand and engage with people from different cultures.The Alumni Advisory Board group draw on their experience, knowledge and skills to:• Act as advisors for the Alumni Awards• Act as advisors for alumni-related activities led by the British Council in-country, for specific countries seeking feedback on their strategies/ideas/activities.

Alumni Coordinator

• Aug 2012 - Feb 2015

Producing written content for the e-newsletter, alumni magazine, event invitations, etc.Writing content for the alumni web pages and ensuring that these are kept up to date.Managing relationships with external stakeholders and maintaining the Alumni Network's social media groups.Day to day management and maintenance of the alumni database.Responsibility for the day-to-day management of the mentoring scheme and the School's Ambassador Scheme. Responsibility for initiating and planning all student and alumni reunion activity. Acting as one of two key points of contact for international alumni group leaders.Delivering induction presentations and planning and delivering a wide range of speaker, networking and fundraising events.Organising the School’s Graduation celebration events. Acting as key liaison with student representatives of the Staff-Student Consultative Committee (SSCC).

Administrative Assistant

• Jan 2012 - Aug 2012

Organisation of both the Campus Operations Director’s and Campus Services Manager’s diaries. Secretary for the University’s Centre for Sex, Gender and Sexualities Planning Committee, Centre for Sex, Gender and Sexualities Development Group, Queen's Campus Green Travel Plan Working Group, Major Incident Planning Group and the Queen’s Campus Greenspace Group. Sit on several committees as the Campus representative including the Fairtrade Steering Committee, Queen's Campus Greenspace Group and Stockton Borough Council Fairtrade Partnership Group. Responsibility for the planning and event management of the Queen’s Campus Fairtrade Fortnight events.Assisting the Campus & Community Coordinator organise and manage the Campus’ various prestigious and social events such as the annual prize giving and University Challenge quiz show. Responsibility in ensuring that the Queen’s Campus Greenspace, Green Travel and Central Administration web pages are up to date and that the most current documents are available to access from these web pages.Responsibility for designing and maintaining the PASS Network, Coaching & Mentoring Network and CSGS web pages.

Student Immigration Coordinator

• May 2011 - Dec 2011

Responsiblity for checking the passports of both international students and new members of staff at the University following procedures laid down by Human Resources and the UK Borders Agency. To generate and produce new CAS numbers for existing students using student database systems and the UK Border Agency database to enable them to apply for an extension to their student visas. Ensuring daily contact with both members of staff and international students. Dealing with student enquiries face-to-face, by email and by telephone interaction. Organisation of the Student Immigration Advisors’ calendars.Organisation of room bookings for meetings and events.

PR & Communications Marketing Assistant

• Aug 2009 - May 2011

Distribution of promotional materials. Interfacing with a range of people (students, event organisers, external customers). Responsibility for maintaining a high standard of customer service and communication in a range of situations.Engaging with external stakeholders. Distribution of promotional materials. Interfacing with a range of people (students, event organisers, external customers). Responsibility for maintaining a high standard of customer service and communication in a range of situations.Engaging with external stakeholders.