Katharine Bahmann

Business Manager at Premier Health & Fitness Center
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Contact Information
us****@****om
(386) 825-5501
Languages
  • English -

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Credentials

  • WGU Human Resource Management Certificate
    Canvas Credentials (Badgr)
    Mar, 2022
    - Nov, 2024
  • WGU Human Resource Management Certificate
    Badgr (now part of Instructure)
    Mar, 2022
    - Nov, 2024
  • WGU Strategic Thinking & Innovation Certificate
    Badgr
    Mar, 2022
    - Nov, 2024
  • WGU Micro-credential in Management
    Badgr
    Jan, 2022
    - Nov, 2024
  • WGU Micro-credential in Business Essentials
    Badgr (now part of Instructure)
    Nov, 2021
    - Nov, 2024
  • Diversity, Equity, and Inclusion in the Workplace Certificate
    University of South Florida
    May, 2021
    - Nov, 2024
  • WGU Micro-credential in Applied Business Skills
    Badgr
    Jan, 2021
    - Nov, 2024
  • HR Compliance
    Disney Institute
    Jul, 2009
    - Nov, 2024
  • Basic Life Support for Healthcare Providers
    American Heart Association
    Oct, 2022
    - Nov, 2024

Experience

    • United States
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Business Manager
      • May 2022 - Present

      • Grows membership and improves member satisfaction while addressing customer concerns by coaching and educating direct reports to build and maintain a competent and professional team capable of delivering exceptional customer service. • Formulate and implement formal company budget, providing research and forecast findings. • Produce final reports to TMH Controller, Chief Financial Officer, and company Accountant. • Serves as local IT administrator for all programs and internal servers as well as monitor all data systems and peripherals to maintain up to date software programs and implementing appropriate updates and new software to include transitioning to a new App. • Compose and update legally binding contracts, perform monthly membership billing, process declines, reconcile accounts, and lead collections. • Process payroll for hourly and commissioned staff as well as direct employee relations and performance management. • Ensures proper oversight of Human Resources to include hiring, interviewing, monitoring compliance, and promoting team appreciation.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Human Resources Administrator and Office Manager
      • May 2019 - May 2022

      • Handled recruiting, appointment and reappointment process, position description, hiring, interviewing, benefits, time and leave, active appointment reports, and payroll activities. • Coordinate internal employee and external client events and affairs; to include organizing registration, logistics, finances, planning, campus partners, and vendors for FSU's Family Weekend serving some 4,000 participants. • Administers all Oglesby Union Foundation accounts, processing disbursements and keeps track of account balances totaling some $200,000. • Serves as the first point of contact for internal employees for purchasing, IT, administrative activities, and human resource needs. • Manage the coordination of all individuals and group travel; makes reservations, prepares, calculates, audits, and submits Travel Authorizations, Travel Expense Reports, Payment Request Forms and Travel Purchase Orders in accordance with Florida State statutes, Federal grant and contract regulations, University and departmental policies and procedures.

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Director of Sales
      • Oct 2017 - Apr 2019

      • Receives and process all group block and meeting room bookings using Opera PMS and Concerto. • Anticipates annual Business Case and Request For Proposal process to secure the best accounts for the hotel. • Collaborates with General Manager and Revenue Manager to create rate strategies and optimize RevPAR, works in tandem with Hampton Inn to coordinate rate strategies and shared blocks for large groups, creating annual marketing plan. • Conducts outside sales calls to uncover new group business and Locally Negotiated Rate accounts, maintains relationships with all current accounts, attends hospitality industry and community meetings to network with colleagues and potential clients.

    • India
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Operations Manager
      • Sep 2016 - Oct 2017

      • Provides administrative support for the Vice President including managing an extremely active international calendar of appointments, completing expense reports, arranging complex and detailed international travel plans, itineraries, and agendas, and compiling documents for travel related meetings as well as travel visas. • Runs all aspects of finances utilizing GAAP principles for six (6) companies including: accounts payable/receivable, general ledger, cash forecasting, and month end-year process. • Manages office planning including organizing office operations, designing filing system, reviewing, and approving supply requisitions, greeting, and assisting guests, design and implements office policies by establishing standards and procedures. • Conducts HR related tasks, including payroll, new hire paperwork, interviews, and training.

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Office Manager and Account Specialist
      • Jan 2016 - Sep 2016

      • Oversees client relations, customer service, and account receivables. • Facilitates product orders and collections. • Directs and develops team building exercises and company collaboration. • Resolves employer challenges with innovative, efficient processes. • Coordinates interdepartmental communications and companywide solutions. • Oversees client relations, customer service, and account receivables. • Facilitates product orders and collections. • Directs and develops team building exercises and company collaboration. • Resolves employer challenges with innovative, efficient processes. • Coordinates interdepartmental communications and companywide solutions.

    • United States
    • Motor Vehicle Manufacturing
    • 300 - 400 Employee
    • General Manager
      • Aug 2013 - Sep 2015

      • Travels as corporate sale trainer and evaluator throughout southeast to increase company sales. • Ensures company policy and expectations for sales, collections, cost efficiencies, and profitability. • Analyzes budgets, created future projections, and allocated funds for overall business strategy, including inventory management. • Plans, develops, and implements training programs and curriculum for employees to meet business goals to meet expectations and benchmarks. • Mentors and advised both clients and staff regarding finance and career development. • Responsible for all aspects of Human Resources to include interviewing, hiring, payroll, cross-training, and development. • Recognized as Lead Regional Sales Manager and for Excellence in Sales. Served as corporate sales trainer. • Consistently surpassed sales goals by at least 10%, resulting in 40% increase in profits. • Turned failing dealership into Top 3 performer in region, which consists of 22 dealerships. • Achieved 60% reduction in charge offs within six months.

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Catering Sales Manager
      • Mar 2011 - Aug 2013

      • Exceeds sales goals and operationalized client goals accordingly with company services. • Support clients through interpersonal, digital, and phone engagement. • Cultivates, maintains, and develops business associates and partnerships to increase revenue. • Organizes local and special events through staffing, scheduling, contracting, and guest service training. • Bill and collect accounts receivable as well as create and manage client budgets. • Exceeded $1 million annual revenue goal by end of July.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Patient Care Technician
      • Mar 2010 - Mar 2011

      • Certified nursing assistant who reinforces routine given by registered nurses and documents patient understanding of instructions. • Collects blood and other specimens, as well as accurately documents patient vitals. • Assists medical staff by monitoring patients and providing direct care, including helping with hygiene, safety, grooming, and pre and postoperative care. • Certified nursing assistant who reinforces routine given by registered nurses and documents patient understanding of instructions. • Collects blood and other specimens, as well as accurately documents patient vitals. • Assists medical staff by monitoring patients and providing direct care, including helping with hygiene, safety, grooming, and pre and postoperative care.

    • United States
    • Banking
    • 700 & Above Employee
    • Relationship Banker
      • Sep 2009 - Mar 2010

      • Consults with customers and seeks solutions for customer care. • Receives and responds to high volume of customer inquiry in a fast-paced, competition-based environment. • Evaluates customer needs while identifying sales opportunities, resulting in high sales performance and review. • Consults with customers and seeks solutions for customer care. • Receives and responds to high volume of customer inquiry in a fast-paced, competition-based environment. • Evaluates customer needs while identifying sales opportunities, resulting in high sales performance and review.

    • United States
    • Entertainment Providers
    • 700 & Above Employee
    • Guest Services Manager
      • Jan 2005 - Sep 2009

      • Oversees and trains international team relationships to achieves a multicultural work environment. • Nurtures and directs cast members to perform best guest service according to company standards. • Plans, schedules, and organizes employees to maintain efficient workflow and staffing capacities as well as Cast Member recruitment and development. • Performs routine quality inspections and evaluations to ensure company policies, goals, and standards. • Supervise recruiting activities and presentations for the Disney College Program.

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Certified Nursing Assistant
      • Jan 2007 - May 2009

      • Commits to caring for residents in relations to daily living, checking vitals ever two hours, as well as assisting with needs beyond resident's ability. • Follows care plans at the direction of the nurses and doctor on duty. • Advocates for resident safety, alerting family, nurses, and administration to concerns. • Commits to caring for residents in relations to daily living, checking vitals ever two hours, as well as assisting with needs beyond resident's ability. • Follows care plans at the direction of the nurses and doctor on duty. • Advocates for resident safety, alerting family, nurses, and administration to concerns.

Education

  • Western Governors University
    Master of Business Administration - MBA, Health/Health Care Administration/Management
    2022 - 2023
  • Western Governors University
    Bachelor of Science Business Administration, Human Resource Management
    2021 - 2022
  • University of North Alabama
    Business Administration and Management, General
    2007 - 2009
  • Tallahassee Community College
    Honor's Associate of Arts (A.A.), Business Administration and Management, General
    2002 - 2005

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