Katharina Jasinovski

Projekt- und Prozessmanager at nexnet GmbH
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Contact Information
us****@****om
(386) 825-5501
Location
Berlin Metropolitan Area, DE
Languages
  • Englisch Professional working proficiency
  • Russisch Native or bilingual proficiency
  • Deutsch Native or bilingual proficiency
Skills

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Credentials

  • OKR PROCESS OWNER ADVANCED
    Digital Winner Academy
    Feb, 2023
    - Nov, 2024
  • Certified Scrum Product Owner® (CSPO®)
    Scrum Alliance
    Jan, 2022
    - Nov, 2024
  • Certified ScrumMaster® (CSM®)
    Scrum Alliance
    Sep, 2019
    - Nov, 2024
  • Certified ScrumMaster® (CSM®)
    Scrum Alliance®
    Sep, 2019
    - Nov, 2024

Experience

  • nexnet GmbH
    • Germany
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Projekt- und Prozessmanager
      • Nov 2018 - Present

      nexnet Business Process Outsorcing: Experten im Bereich Subscription Management, Debitorenmanagement sowie Rating & Billing. Ergänzt werden die Lösungen durch Leistungen aus den Bereichen CRM- und Prozessmanagement, Customer Service sowie Finanzclearing. nexnet Business Process Outsorcing: Experten im Bereich Subscription Management, Debitorenmanagement sowie Rating & Billing. Ergänzt werden die Lösungen durch Leistungen aus den Bereichen CRM- und Prozessmanagement, Customer Service sowie Finanzclearing.

  • Webhelp
    • France
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Projektveranwortliche/ Teammanagement
      • Oct 2017 - Nov 2018

  • fresh at work
    • Germany
    • Food & Beverages
    • 1 - 100 Employee
    • Abteilungsleiterin Call Center/ Leiterin Dialogmarketing
      • Jan 2016 - Jan 2017

  • Deutsche Telekom
    • Germany
    • Telecommunications
    • 700 & Above Employee
    • Customer Consultant
      • May 2015 - Jan 2016

  • QVC
    • United States
    • Retail
    • 700 & Above Employee
    • Trainer (Training & Quality) - Specialist Customer Focus Call Center
      • Jun 2011 - Dec 2014

    • Customer Service Operations
      • Jun 2010 - May 2012

    • Customer Service Agent
      • Dec 2009 - Nov 2010

    • Order Entry Agent
      • Sep 2008 - Dec 2009

  • Schaten Buchhandlung GmbH & Co.KG
    • Bochum, Nordrhein-Westfalen, Deutschland
    • Stellvertretende Filialleiterin
      • Mar 2006 - Jul 2009

Education

  • Technische Universität Dortmund

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