Katharina Berger

Technical Director CAS FH in Innovation Management for Financial Service Providers at Kalaidos Fachhochschule Schweiz
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Contact Information
us****@****om
(386) 825-5501
Location
Frankfurt Rhine-Main Metropolitan Area, DE
Languages
  • Deutsch Native or bilingual proficiency
  • Englisch Full professional proficiency
  • Italienisch Professional working proficiency

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Mike Kellett

Katharina is a real Design Thinking Expert. She has worked with our user community on a wide variety of topics and has facilitated and added significant value to every workshop and discussion that she has been a part of. I have only received positive feedback on her efforts and contribution. She is well prepared and channels her wealth of experience to any problem to be solved.

Jan Patrick Margraf

Working with Katharina is an exceptional and enlightening experience. Among the various coaches, practitioners and experts I met in the community, she is an outstanding person. For anyone looking for a coach or an expert to design individual solutions for Design Thinking and Customer Centricity, Katharina is my first choice. M

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Experience

    • Switzerland
    • Higher Education
    • 1 - 100 Employee
    • Technical Director CAS FH in Innovation Management for Financial Service Providers
      • Mar 2012 - Present

      for Innovation Management for Innovation Management

    • Coach Change Management
      • Feb 2012 - Present

      Lecturing in strategic innovation and change management Facilitation of Innovation Workshops (especially Design Thinking, Foresight Thinking, etc) Design Thinking Coach/Trainer Public Speaking Lecturing in strategic innovation and change management Facilitation of Innovation Workshops (especially Design Thinking, Foresight Thinking, etc) Design Thinking Coach/Trainer Public Speaking

    • Innovation Evangelist
      • Jan 2017 - Sep 2019

      Trend research to identify new innovation methods and collaboration trends and to transfer these into the corporation. Facilitating innovation workshops applying Design Thinking Connecting the various innovation teams to foster collaboration across silos and levels to support the further development of the overall innovation approach Trend research to identify new innovation methods and collaboration trends and to transfer these into the corporation. Facilitating innovation workshops applying Design Thinking Connecting the various innovation teams to foster collaboration across silos and levels to support the further development of the overall innovation approach

    • Germany
    • Financial Services
    • 700 & Above Employee
    • Head of Design Thinking in Group Technology Retail Innovation
      • May 2008 - Dec 2016

      Since 2008 managing the strategic implementation of design thinking in the retail banking environment. Beside this further development of the embedded design thinking approach in close collaboration with the leading univesities. Evaluation of further innovation methods and creativity techniques like foresight thinking, innovation camps etc. Since 2008 managing the strategic implementation of design thinking in the retail banking environment. Beside this further development of the embedded design thinking approach in close collaboration with the leading univesities. Evaluation of further innovation methods and creativity techniques like foresight thinking, innovation camps etc.

    • Business Manager and Testmanagement for User Acceptance Tests
      • Apr 2006 - May 2008

      Budget management for international quality assurance for global payment environments and test management for international user acceptance tests Budget management for international quality assurance for global payment environments and test management for international user acceptance tests

    • Germany
    • Financial Services
    • 700 & Above Employee
    • Global Head of User Acceptance Testing for international payment systems
      • Aug 2004 - Mar 2006

      Responsibility for user acceptance tests in continantal europe and asia

    • QA Manager for payment systems in Continental Europe
      • Jan 2002 - Jul 2004

      Coordination and delivery of test concepts incl. test data and test environment definition for 7 European countries

    • Rollout and Implementation Manager for Pan European Payment Platform
      • Jan 2000 - Dec 2001

      Planning and coordination of regional business analysis in 7 European countries incl. implementation and training concepts for the related countries

    • Germany
    • Financial Services
    • 700 & Above Employee
    • Coordinator for cross country credit card project
      • 1998 - 1999

      Coordination of country specific project activities involving Italy, Spain and Germany covering 3 Releases: Implementation of new credit card system, white labelling and Year 2000 capability

    • Head of User Support
      • 1996 - 1998

      Responsible for desktops and lan domain for user support (approx. 2.500 users)Centralisation of existing lan domains and email systems and transfer into data centerSetup of a central helpdesk incl.first remote supportPlanning of department moves up to 300 user

    • Head of Electronic Banking Hub
      • 1994 - 1996

      Management of a regional electronic banking hub responsible for Pforzheim, Karlsruhe and Baden-Baden. Customer Advisory in the area of PC based payment system. Planning and execution of customer events

    • Rollout managment for credit reporting systems
      • 1991 - 1994

      Definition of an overall training and rollout concepts for the first PC application connecting a dynamic setup word document with host data Execution of the related trainings and implementation activities

    • Project Management Credit Reporting Business Analysis and others
      • 1978 - 1991

      Project Management for Business Requirement Analysis for credit reporting and balence reporting systemsbefore:- Credit Specialist for mid cap and large companies- Customer Advisor for Retail Banking Clients

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