Katey Bailey

Sr Director of Customer Success at PerfectServe
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Contact Information
us****@****om
(386) 825-5501
Location
Charlotte, North Carolina, United States, US
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Experience

  • PerfectServe
    • United States
    • Hospitals and Health Care
    • 200 - 300 Employee
    • Sr Director of Customer Success
      • Feb 2021 - Present

      Leader of Lightning Bolt's Customer Success Division, including retention and contract negotiation, risk mitigation, customer satisfaction and value documentation, external communications, and customer events and website. Leader of Lightning Bolt's Customer Success Division, including retention and contract negotiation, risk mitigation, customer satisfaction and value documentation, external communications, and customer events and website.

  • The Advisory Board Company
    • United States
    • 1 - 100 Employee
    • Research Director
      • Jan 2018 - Feb 2021

    • Associate Principal
      • Jan 2017 - Dec 2017

    • Executive Advisor - Member Services
      • Jan 2009 - Dec 2016

Education

  • Denison University
    BA, English Literature
    2004 - 2008

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