Kateryna Khairova

Member Service Councellor at CAA Atlantic
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Contact Information
us****@****om
(386) 825-5501
Location
Canada, CA

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Experience

    • Canada
    • Insurance
    • 1 - 100 Employee
    • Member Service Councellor
      • Jun 2022 - Present

    • Germany
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Invoicing Specialist
      • Dec 2021 - Feb 2022

      Specialist of invoice processing department, cmr department. Data analysis, invoicing, data processing, work with waybills. Specialist of invoice processing department, cmr department. Data analysis, invoicing, data processing, work with waybills.

    • Ukraine
    • Leisure, Travel & Tourism
    • 400 - 500 Employee
    • Travel Guide
      • Apr 2021 - Sep 2021

      Providing tourists transfer airport/hotel , organizing excursions, tour operators representative at hotels. Providing tourists transfer airport/hotel , organizing excursions, tour operators representative at hotels.

    • France
    • Financial Services
    • Office manager, assistant of director
      • Sep 2020 - Jan 2021

      Office work, making google-excel tables, data analytics, business process administration, secretariat, execution of orders of the head, assistant of project manager Office work, making google-excel tables, data analytics, business process administration, secretariat, execution of orders of the head, assistant of project manager

    • Ukraine
    • Hospitality
    • 1 - 100 Employee
    • Receptionist
      • Nov 2019 - Jan 2020

      Hotel receptionist, main responsibilities were: -to answer all incoming calls, and respond to caller's inquiries in a positive, professional manner ; -to greet, assist and direct all visitors; -to pick up and sort internal mail; -work with new reservations (bookings): -use Booking.com, Expedia websites; -check-in and check-out procedures; -help guests and visitors to solve different problem, -work with documents; etc. Hotel receptionist, main responsibilities were: -to answer all incoming calls, and respond to caller's inquiries in a positive, professional manner ; -to greet, assist and direct all visitors; -to pick up and sort internal mail; -work with new reservations (bookings): -use Booking.com, Expedia websites; -check-in and check-out procedures; -help guests and visitors to solve different problem, -work with documents; etc.

    • Greece
    • Travel Arrangements
    • 100 - 200 Employee
    • Travel-guide, transferman
      • Apr 2019 - Sep 2019

      Greeting and meeting tourists at the airport, accompany touristic groups at the bus, giving the main information about country, excursions and trip advice to the guests; tours organization and guiding; help guests to solve their problem at hotel. Greeting and meeting tourists at the airport, accompany touristic groups at the bus, giving the main information about country, excursions and trip advice to the guests; tours organization and guiding; help guests to solve their problem at hotel.

    • Ukraine
    • Hospitality
    • 1 - 100 Employee
    • Receptionist
      • Oct 2018 - Mar 2019

      Администратор рецепции; обязанности : прием, регистрация и поселение/выселение гостей отеля, обработка бронирований, работа с документацией, кассовым аппаратом и терминалом, прием входящих звонков и обработка смс, электронной почты, общение с иностранными туристами. Администратор рецепции; обязанности : прием, регистрация и поселение/выселение гостей отеля, обработка бронирований, работа с документацией, кассовым аппаратом и терминалом, прием входящих звонков и обработка смс, электронной почты, общение с иностранными туристами.

    • Türkiye
    • Travel Arrangements
    • 1 - 100 Employee
    • Transferman, travel-guide
      • Apr 2018 - Sep 2018

      Greeting and meeting tourists at the airport, accompany touristic groups at the bus, giving the main information about country, excursions and trip advice to the guests; tours organization and guiding; help guests to solve their problem at hotel. Greeting and meeting tourists at the airport, accompany touristic groups at the bus, giving the main information about country, excursions and trip advice to the guests; tours organization and guiding; help guests to solve their problem at hotel.

Education

  • Ivan Franko National University of Lviv
    Бакалавр, Туризм
    2016 - 2020
  • Таврический государственный агротехнологический университет
    Магистр, Менеджмент
    2020 - 2022

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