Experience

Mystic Cruises

• Portugal
• Travel Arrangements
• 200 - 300 Employee

• Operations

  • 2023 - Present



Amber Star

• Porto, Portugal

• Head of Department

  • Feb 2021 - Feb 2023

  During two years of working in the company I managed to grow from the secretary of the company till the head of the department, consisting of 10 employees. Responsibilities: - Directing the team of consultants to maximise the sales opportunities that reflect the organization's goals; - Analyzing and selection of the CVs and further conducting of the interviews; - New employees orientation and mentoring; - Establishing the customer relationship strategy for clients' satisfaction and revenue growth; - Offline and online participation in exhibitions of the real estate and relocation sectors, such as EMLAK real estate exhibition in Istanbul (offline), IREX real estate international expo in India, TEG - media relocation webinars etc.; - Participating in creation videos for the company promotion. Show less



Exclusive Magnolia

• Portimão, Faro, Portugal

• Manager of the multibrand clothes store

  • May 2018 - Nov 2020

  Responsabilities: - Control of the effective operation of the establishment in accordance with the legislation in force; - Stock management; - Responsible for orders and payments to suppliers; - Customer service. Responsabilities: - Control of the effective operation of the establishment in accordance with the legislation in force; - Stock management; - Responsible for orders and payments to suppliers; - Customer service.



Real Estate Company TripAlgarve

• Albufeira, Faro, Portugal

• Commercial Specialist

  • May 2017 - Apr 2019

  Responsibilities: - Property management; - Internal and external customer service; - Commercial area support in promotion and publicity; - Sales assistance; - General administration services. Responsibilities: - Property management; - Internal and external customer service; - Commercial area support in promotion and publicity; - Sales assistance; - General administration services.



Travel agency Aquavita

• Kherson, Ukraine

• Travel Consultant

  • Dec 2013 - Aug 2018

  Responsibilities: - Promotion and sale of tours, tickets, insurance, and other products to the clients; - Management and client assistance. Responsibilities: - Promotion and sale of tours, tickets, insurance, and other products to the clients; - Management and client assistance.