Experience

Argos Multilingual
• United States
• Translation and Localization
• 300 - 400 Employee
• Global Quality Director

  • Jul 2022 - Present

Self-employed
• Real Estate
• 1 - 100 Employee
• Specialist

  • May 2022 - Present


RWS Group

• United Kingdom
• Translation and Localization
• 700 & Above Employee

• Linguistic Services Director

  • Apr 2021 - Apr 2022

  In the role of the Linguistic Services Director at RWS Group, I am responsible for creating and implementing the framework encompassing all types of linguistic services and linguistic-related know-how with the goal to enable the team of Linguistic Services and Quality Managers to deploy and drive systematic quality management and expert services for our Clients’ service delivery programs based on industry- and corporate-wide best practices.My role is to drive and manage the design, development and implementation of quality management and evaluation workflows, enhance the existing quality evaluation models and methodologies or design new ones, and build corporate-level foundations of specialized linguistic services (mainly but not limited to terminology management and maintenance, tone of voice research and brand voice definition, specialized market- and end-user-oriented experience surveys, and MT quality assessment and post-editing services).In parallel to expert linguistic areas, the team under my leadership is heavily involved in co-designing of resourcing and supplier management workflow and performance evaluation system process to ensure the right talents are assigned to relevant types of tasks.Over the years, I was involved in numerous specialized service deliverables (designs of (non)-traditional quality solutions, quality measurement modelling, KPI definitions, MT output comparisons, LQA vs UX assessments, etc.). I delivered several webinars, blogs and articles related to best practices in the various areas of linguistic services and presented at various industry events.

• Director of Linguistic Services

  • Oct 2018 - Apr 2021

  In the role of the Director of Linguistic Services at RWS Moravia, I am responsible for creating and implementing the framework encompassing all types of linguistic services and linguistic-related know-how with the goal to enable the linguistic services managers supporting the individual Client Services programs to leverage and synergize industry- and corporate-wide best-practices.My role is to drive and manage the design, development and implementation of quality management and evaluation workflows, enhance the existing quality evaluation models and methodologies or design new ones, and build corporate-level foundations of specialized linguistic services (mainly but not limited to terminology management and maintenance, tone of voice research and brand voice definition, specialized market- and end-user-oriented experience surveys, and MT quality assessment and post-editing services). In parallel to the expert linguistic areas, the team under my leadership is heavily involved in co-designing resourcing and supplier management workflow and performance evaluation system process to ensure the right talents are assigned to relevant types of tasks.Over the years, I was involved in numerous specialized service deliverables (designs of (non)-traditional quality solutions, quality measurement modelling, KPI definitions, MT output comparisons, LQA vs UX assessments, etc.). I delivered several webinars, blogs and articles related to best practices in the various areas of linguistic services and presented at various industry events



MORAVIA IT

• United Kingdom
• Accounting
• 1 - 100 Employee

• Director of Moravia Linguistic Services

  • Mar 2013 - Sep 2018

  In the role of the Director of Moravia Linguistic Services (either as a manager of a Worldwide Shared Service Department, or - later on, after the change in Moravia's organizational structure, in the role of the Director of Moravia's linguistic center of excellence) I was responsible for creating and implementing the framework encompassing all types of linguistic services and linguistic-related know-how with the goal to enable the linguistic services managers supporting the individual Client Services programs to leverage and synergize industry- and corporate-wide best-practices. My role was to drive and manage the design, development and implementation of quality management and evaluation workflows, enhance the existing quality evaluation models and methodologies or design new ones, and build corporate-level foundations of specialized linguistic services (mainly but not limited to terminology management and maintenance, tone of voice research and brand voice definition, specialized market- and end-user-oriented experience surveys, and MT quality assessment and post-editing services). In parallel to the expert linguistic areas, the team under my leadership was heavily involved in resourcing and supplier onboarding to ensure the right talents were engaged and trained in line with the specific requirements of our Clients and Moravia’s needs. Over the years, I was involved in numerous specialized service deliverables (designs of (non)-traditional quality solutions, quality measurement modelling, KPI definitions, MT output comparisons, LQA vs UX assessments, etc.). I delivered several webinars, blogs and articles related to best practices in the various areas of linguistic services and presented at various industry events.



Moravia IT

• United Kingdom
• Accounting
• 1 - 100 Employee

• Moravia Linguistic Services Group Manager

  • Jan 2003 - Feb 2013

  Moravia Linguistic Services (MLS) Group Manager - responsible for Moravia linguistic quality management and strategy, QA methodology, concepts and metric, design and implementation of linguistic-related workflows; terminology management solutions; MT implementation including post-editing trainings and best practices, analysis of MT row-output quality; managing the team of internal MLS managers (oriented on IT and Life-Science) and external linguists and SMEs to set-up, maintain and develop language-quality service to internal and external clients for standard and emerging markets/languages

• Linguistic specialist, Linguistic Manager

  • Jan 1995 - Dec 2003

  Inhouse proofreader, reviewer, language expert for localization projects done by Moravia IT; managed and coordinated a team of translators; acted as the primary contact for the localization projects into Czech; (Moravia employee since 1997)



Moravia Translations, Moravia IT

• Translator

  • Jan 1990 - Dec 1994

  Translation of technical documentation, contracts etc.; localizer and proofreader of the first localization projects into Czech (Oracle, MS, HP etc.) Translation of technical documentation, contracts etc.; localizer and proofreader of the first localization projects into Czech (Oracle, MS, HP etc.)



První brněnská strojírna

• Translator, interpreter, translation service coordinator

  • Aug 1981 - Dec 1990

  Translated technical specifications and documentation, RFPs, contracts and other documents related to power plants construction. Translated technical specifications and documentation, RFPs, contracts and other documents related to power plants construction.