Experience

Bookiply (part of the Holidu Group)

• Germany
• Internet Publishing
• 200 - 300 Employee

• Senior Sales Manager

  • Jul 2022 - Present



Booking.com

• Netherlands
• Software Development
• 700 & Above Employee

• Account Manager

  • Nov 2018 - Jul 2022

  ▪ Analyze data and conduct performance calls and partner visits on a regular basis to build strong relationshipswith partners, improve their performance, and increase the company’s revenue and market share.▪ Oversee high-profile strategic accounts, promote brand and services, build relationships with executivebusiness partners, and match business partner needs with Booking.com services.▪ Consult on online solutions, booking processes, business trends, and marketing opportunities.▪ Use CRM tools to perform SWOT analysis of the regions I oversee and create a sales action plan on aquarterly basis.▪ Own the partner acquisition cycle from first contact to closing the contract.▪ Work closely with colleagues across different teams and departments such as Customer Care, Product,Development, Marketing, and Legal.▪ Organize and participate in partner events.▪ Handle partner complaints.▪ In charge of the business development of the Vacation Rentals segment for Greece and Cyprus.▪ Devise and implement strategies to optimize new partnerships acquisition and closure of contracts.▪ Lead the new partnerships team.▪ Train colleagues who were working on high-profile accounts in the VR segment.

• Account Executive

  • Jan 2018 - Nov 2018

  ▪ Planned, implemented and coordinated actions related to the growth of new partnerships.▪ Performed daily data analysis to monitor the progress of the quarterly targets and to adjust actions as needed.▪ Conducted performance calls and partner visits to build strong relationships with the company's partners, andsupport them in maximizing their sales.▪ Utilized data analysis tools in order to support partners to improve their performance, increase sales andmaximize revenue.▪ Acted as the first point of contact for partners, answering questions, queries, and complaints.

• Coordinator

  • May 2016 - Jan 2018

  ▪ Assisted partners with IT and administrative-related tasks and handled partner requests related to theirwebpage on the Booking.com website.▪ Trained newly onboarded partners.▪ Advised partners on how to increase their sales and revenue, and improve ranking, traffic and conversion.▪ Assisted the Account Managers in the preparation of market visits by generating sales reports and conductingdata analysis.▪ Handled partner complaints.

• CS Executive

  • Apr 2015 - Apr 2016

  Liaised between guests and accommodations regarding reservations, special requests, and complaints byphone and email.▪ Worked creatively and efficiently to provide a high level of customer service.▪ Implemented customer service and productivity opportunities.▪ Organized and coordinated the CS London office's corporate volunteering program.



Defibrillator Productions

• London, England, United Kingdom

• Assistant Manager

  • Jan 2014 - Mar 2015

  ▪ Created promotional materials and oversaw promotional activities and planned and ▪ Coordinated promotional events. ▪ Assisted in the establishment of new partnerships to promote the upcoming productions (radio, television, press, and online platforms). ▪ Managed the productions’ budget and handled invoices. ▪ Sourced props and materials requested for the production. ▪ Created promotional materials and oversaw promotional activities and planned and ▪ Coordinated promotional events. ▪ Assisted in the establishment of new partnerships to promote the upcoming productions (radio, television, press, and online platforms). ▪ Managed the productions’ budget and handled invoices. ▪ Sourced props and materials requested for the production.