Katerina Papadakou
Senior Sales Manager at Bookiply (part of the Holidu Group)- Claim this Profile
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Bio
Experience
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Bookiply (part of the Holidu Group)
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Germany
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Internet Publishing
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200 - 300 Employee
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Senior Sales Manager
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Jul 2022 - Present
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Booking.com
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Netherlands
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Software Development
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700 & Above Employee
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Account Manager
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Nov 2018 - Jul 2022
▪ Analyze data and conduct performance calls and partner visits on a regular basis to build strong relationshipswith partners, improve their performance, and increase the company’s revenue and market share.▪ Oversee high-profile strategic accounts, promote brand and services, build relationships with executivebusiness partners, and match business partner needs with Booking.com services.▪ Consult on online solutions, booking processes, business trends, and marketing opportunities.▪ Use CRM tools to perform SWOT analysis of the regions I oversee and create a sales action plan on aquarterly basis.▪ Own the partner acquisition cycle from first contact to closing the contract.▪ Work closely with colleagues across different teams and departments such as Customer Care, Product,Development, Marketing, and Legal.▪ Organize and participate in partner events.▪ Handle partner complaints.▪ In charge of the business development of the Vacation Rentals segment for Greece and Cyprus.▪ Devise and implement strategies to optimize new partnerships acquisition and closure of contracts.▪ Lead the new partnerships team.▪ Train colleagues who were working on high-profile accounts in the VR segment.
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Account Executive
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Jan 2018 - Nov 2018
▪ Planned, implemented and coordinated actions related to the growth of new partnerships.▪ Performed daily data analysis to monitor the progress of the quarterly targets and to adjust actions as needed.▪ Conducted performance calls and partner visits to build strong relationships with the company's partners, andsupport them in maximizing their sales.▪ Utilized data analysis tools in order to support partners to improve their performance, increase sales andmaximize revenue.▪ Acted as the first point of contact for partners, answering questions, queries, and complaints.
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Coordinator
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May 2016 - Jan 2018
▪ Assisted partners with IT and administrative-related tasks and handled partner requests related to theirwebpage on the Booking.com website.▪ Trained newly onboarded partners.▪ Advised partners on how to increase their sales and revenue, and improve ranking, traffic and conversion.▪ Assisted the Account Managers in the preparation of market visits by generating sales reports and conductingdata analysis.▪ Handled partner complaints.
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CS Executive
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Apr 2015 - Apr 2016
Liaised between guests and accommodations regarding reservations, special requests, and complaints byphone and email.▪ Worked creatively and efficiently to provide a high level of customer service.▪ Implemented customer service and productivity opportunities.▪ Organized and coordinated the CS London office's corporate volunteering program.
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Defibrillator Productions
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London, England, United Kingdom
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Assistant Manager
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Jan 2014 - Mar 2015
▪ Created promotional materials and oversaw promotional activities and planned and ▪ Coordinated promotional events. ▪ Assisted in the establishment of new partnerships to promote the upcoming productions (radio, television, press, and online platforms). ▪ Managed the productions’ budget and handled invoices. ▪ Sourced props and materials requested for the production. ▪ Created promotional materials and oversaw promotional activities and planned and ▪ Coordinated promotional events. ▪ Assisted in the establishment of new partnerships to promote the upcoming productions (radio, television, press, and online platforms). ▪ Managed the productions’ budget and handled invoices. ▪ Sourced props and materials requested for the production.
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Education
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King's College London
Master's degree, Distinction -
University of Leeds
Bachelor of Arts - BA, Performance Design