Experience

WINDYAPP

• United States
• Travel Arrangements
• 1 - 100 Employee

• Head of user support in Windy.app

  • Jun 2019 - Present

  - End user support for 3 apps on Android and iOS and Windy.app website in Zendesk. - Responding to reviews in Google Play and App Store with a special focus on increasing the apps' rating. - Copy and microcopy - release notes, banner captions, "buy pro" screens, tips, guides and etc. - Editing of the biweekly articles for the meteorological mailing list. - Participating in the development of new features through custdev, polls, creating draft designs and testing - Skew-t log p diagram. - Creating video content for the app - from idea and a script to being the actor in the video. For now, these videos have around 120 000 views. - Recruiting, onboarding and training of 7 new user support employees Show less



ИТЦ "СканЭкс" / ScanEx R&D center

• Специалист по гидрометеорологии/ Expert in hydrometeorology

  • Dec 2012 - Apr 2020

  1. Research and developemnt of the software for generating L1 and L2 products from direct broadcast meteorological polar-orbiting satellite data (NOAA, MetOp, FY-3, Suomi NPP) 2. Research in the field of utilizing satellite products for weather analysis and nowcasting, case study research. 3. Customer support via email, phone and in-person. 4. On-site training for company's software. 1. Research and developemnt of the software for generating L1 and L2 products from direct broadcast meteorological polar-orbiting satellite data (NOAA, MetOp, FY-3, Suomi NPP) 2. Research in the field of utilizing satellite products for weather analysis and nowcasting, case study research. 3. Customer support via email, phone and in-person. 4. On-site training for company's software.



ФГБУ "Гидрометцентр России"

• метеоролог 1 категории / meteorologist

  • Feb 2015 - Dec 2015

  - Technical support of an automatic satellite data processing system - Carrying out research in the field of nowcasting and atmospheric physics (working on a cumulonimbus cloud electrization model). - Carrying out research in the field of satellite meteorology (detecting severe thunderstorms on geostationary satellite images, using WRF model output for lightning forecast). - Technical support of an automatic satellite data processing system - Carrying out research in the field of nowcasting and atmospheric physics (working on a cumulonimbus cloud electrization model). - Carrying out research in the field of satellite meteorology (detecting severe thunderstorms on geostationary satellite images, using WRF model output for lightning forecast).



Space science and engineering center, University of Wisconsin-Madison

• USA

• Intern

  • Mar 2014 - May 2014

  Intership at SSEC, direct broadcast satellite meteorological data processing and analysis http://www.ssec.wisc.edu/ Intership at SSEC, direct broadcast satellite meteorological data processing and analysis http://www.ssec.wisc.edu/



Московский Институт Открытого Образования

• Переводчик, референт

  • Oct 2011 - Dec 2012

  Translation of documents related to math education from Russian to English and from English to Russian. Translation of documents related to math education from Russian to English and from English to Russian.



ФГБУ "Гидрометцентр России"

• Метеоролог / Meteorologist

  • Dec 2008 - Sep 2012

  - Technical support of an automatic satellite data processing system - Carrying out research in the field of nowcasting and atmospheric physics (working on a cumulonimbus cloud electrization model). - Carrying out research in the field of satellite meteorology (detecting severe thunderstorms on geostationary satellite images, using WRF model output for lightning forecast). - Technical support of an automatic satellite data processing system - Carrying out research in the field of nowcasting and atmospheric physics (working on a cumulonimbus cloud electrization model). - Carrying out research in the field of satellite meteorology (detecting severe thunderstorms on geostationary satellite images, using WRF model output for lightning forecast).