Experience

E-Sepia Web Innovation

• Greece
• Technology, Information and Internet
• 1 - 100 Employee

• Client Services / Project Manager

  • Jan 2020 - Present

  I coordinate the pre-development communication between the senior developers and clients (private individuals, corporate, government) for as long as it's required for their needs to be determined and the proposed solution to be designed and presented to them. I maintain an after sales communication so I can get feedback on customer satisfaction and the degree of engagement they have reached with our products. I also act as a liaison among different company departments about client queries and offer advice and after sales support on company's services and products. I run the marketing campaigns for two leading products and often deal with client requests and troubleshoot problems regarding those products (SaaS). Show less



Stylianidis & associates - attorneys at law

• Athens, Greece

• Key Account Manager

  • Feb 2016 - Apr 2019

  Developing trust relationships with major clients to ensure they won’t turn to competition Acquiring an understanding of customer needs and requirements Expanding the relationships with existing customers Project planning & budgeting Client management Handling relations with key Media Developing trust relationships with major clients to ensure they won’t turn to competition Acquiring an understanding of customer needs and requirements Expanding the relationships with existing customers Project planning & budgeting Client management Handling relations with key Media



Hellenic Parliament

• Athens, Greece

• Scientific Associate to MP

  • Jul 2013 - Jan 2016

  Head of the Office of Communications, Research, prepare and compose the documentation of all Parliamentary activities, Writing the press releases and other publications, Reputation risk management Publicity and media relations, Elections' Campaign Management, Coaching, Website's and social media pages' content management, Responsible for the correspondance with all connenctions (home and abroad). Head of the Office of Communications, Research, prepare and compose the documentation of all Parliamentary activities, Writing the press releases and other publications, Reputation risk management Publicity and media relations, Elections' Campaign Management, Coaching, Website's and social media pages' content management, Responsible for the correspondance with all connenctions (home and abroad).



Greek Ministry of Interior- Administrative Reform

• Greece
• Government Administration
• 1 - 100 Employee

• Scientific Advisor to Minister

  • Jun 2012 - Jul 2013

  Monitor on a weekly basis the implementation of the Municipalities' budget plan, Estimation of the findings provided by the Observatory of Financial Autonomy for Greek Municipalities, Allocation of the Central Resources given to the Municipalities, Responsible for the press releases on administrative, financing and budgeting issues, Daily briefs to the Minister on all the above. Monitor on a weekly basis the implementation of the Municipalities' budget plan, Estimation of the findings provided by the Observatory of Financial Autonomy for Greek Municipalities, Allocation of the Central Resources given to the Municipalities, Responsible for the press releases on administrative, financing and budgeting issues, Daily briefs to the Minister on all the above.



Special Olympics

• United States
• Non-profit Organizations
• 700 & Above Employee

• Airport Services Coordinator

  • Jun 2011 - Jul 2011

  In charge of all departments involved in Transportation and Logistics, Arrange all delegations' arrival/departure schedule, Problem Solving duties & International Communication Liaison In charge of all departments involved in Transportation and Logistics, Arrange all delegations' arrival/departure schedule, Problem Solving duties & International Communication Liaison



Clarus Advisory Services

• 54, Patriarchou Ioakeim str.

• Junior Consultant

  • Feb 2008 - Dec 2008

  Operations Strategy, Supply Chain Management and Logistics, Manufacturing & Purchasing Improvement, Project Management, IT audit, Benchmarking, Business IT requirement concept Operations Strategy, Supply Chain Management and Logistics, Manufacturing & Purchasing Improvement, Project Management, IT audit, Benchmarking, Business IT requirement concept



OTE

• Athens

• Call Center Representative

  • 2007 - 2008

  Data Mining, Provide customers with the contact details (private or corporate) they seek, Maximum accuracy of the information given and minimum duration of the call, Customer Service Data Mining, Provide customers with the contact details (private or corporate) they seek, Maximum accuracy of the information given and minimum duration of the call, Customer Service