Experience

Natural Raw C

• Australia
• Food & Beverages
• 1 - 100 Employee

• Financial Assistant

  • Sep 2020 - Present

  " Our Mission is to find the Tastiest 100% Natural Hydration using Freshly Harvested Single Region Coconuts" " Our Mission is to find the Tastiest 100% Natural Hydration using Freshly Harvested Single Region Coconuts"



St Stephen's Uniting Church

• Australia
• Religious Institutions

• Consultant

  • Feb 2020 - Mar 2020

  In this capacity I designed and implemented robust office procedures to streamline operations and initiate a productive change. I provided sound guidance on diverse office processes, such as handling emails, managing bookings, and updating subscription requests utilising Mailchimp. I instituted results-driven processes to proficiently set up access the swipe card systems, evaluate XERO invoices, and forward invoices for payments. It is worth mentioning that I revitalised performance and expedited the workflow through the execution of cutting-edge processes and procedures. Related Skills: Office Administration, Process Redesign / Improvement, Database Management, Invoice Processing, Performance Improvement, Multitasking and Self-Management, Effective Communication and Interpersonal Skills



IKEA

• Netherlands
• Retail
• 700 & Above Employee

• Sales Reconciliation Team Leader

  • Jan 2018 - Aug 2019

  " To Create a better everyday life for the many people "In this capacity I conducted bank and account reconciliations to identify and eliminate inconsistencies. I delivered expert advice and guidance on reconciliation process to ensure maximum accuracy and transparency of data. I nurtured and strengthened productive relationships with stakeholders through interactive collaboration. I maintained consistent coordination with management to optimize resource allocation process and meet stringent deadlines. I contributed in management meetings to review performance, identified bottlenecks, and proposed innovative solutions to realise strategic objectives.Few are the highlights I brought to IKEA:☛ Supervised and mentored team, assessed performance, evaluated training needs, and devised effective plans to enhance productivity and efficiency.☛ Provided robust solutions to eradicate gaps in processes and delivered engaging training to staff for cultivating lucrative relationships with multidisciplinary departments.Related Skills: Bank / Account Reconciliation, Issues Identification and Resolution, Long-term Relationships Building, Resource Allocation Optimisation, Time Management, Performance Evaluation / Improvement, Staff Training

• Sales Reconciliation Specialist

  • May 2014 - Jan 2018

  In this capacity I spearheaded the end-to-end management of sales reconciliation process for five stores while adhering to applicable policies and procedures. I analysed sales in line with tender types and provided key insights to stores for informed decision making. I ensured strict compliance with monthly deadlines and maximised integrity of data while reconciling stores’ traditional and new applications. I delivered comprehensive training to end users and stakeholders across Australia to foster capabilities.It is worth mentioning that I steered the full life cycle management of global application implementation project while providing engaging training to team members on new working procedures.Related Skills: Sales Reconciliation Management, Sales Analysis and Reporting, Time Management, User and Stakeholder Training, Full Life Cycle Project Management, Multitasking and Self-Management, Data Accuracy

• Call Center Specialist

  • May 2013 - May 2014

  In this capacity I cultivated positive rapport with customers through identifying and addressing individual needs and concerns. I delivered guidance to customers on using company systems, completing forms, and obtaining desired services. I updated and maintained customer account database while ensuring confidentiality of data. It is worth mentioning that I resolved customer issues through explaining rectification process, utilising excellent communication and interpersonal proficiencies.Related Skills: Customer Service Management, Issues Identification and Resolution, Customer Support / Guidance, Document Database Administration, Relationships Development, Effective Communication Skills, Multitasking



ENDEMOL WORLDWIDE DISTRIBUTION HOLDING LIMITED

• United Kingdom
• Broadcast Media Production and Distribution

• Rights Manager

  • 2007 - 2012

  Endemol Worldwide Distribution (formally Southern Star International, a department of Southern Star Group) is the largest independent TV Production company in Australia, and the 5th largest TV distributor outside of the US Studios.During my time with Endemol, worked in a variety of roles, Accounts payable, Payroll Officer, Assistant Accountant, Revenue Accountant and Rights ManagerIn my capacity as Rights Manager I cultivated positive rapport with customers through identifying and addressing individual needs and concerns. I delivered guidance to customers on using company systems, completing forms, and obtaining desired services. I updated and maintained customer account database while ensuring confidentiality of data. It is worth mentioning that I resolved customer issues through explaining rectification process, utilising excellent communication and interpersonal proficiencies.Related Skills: Customer Service Management, Issues Identification and Resolution, Customer Support / Guidance, Document Database Administration, Relationships Development, Effective Communication Skills, Multitasking

• Revenue Accountant

  • 2005 - 2007

  In this capacity I conducted comprehensive analysis of accounts to identify and adjust misstatements. I accomplished short-term goals through providing accounting and administrative support to Sales Division, such as preparing contracts and cash receipts, performing B/S reconciliations, and driving month-end closing processes. I Prepared and delivered wide range of financial reports while ensuring accuracy and transparency of data. I managed payroll function of business while collaborating with HR department.It is worth mentioning that I organised and prioritised responsibilities to complete simultaneous task within stringent deadlines and fast-paced environment.Related Skills: Financial Analysis and Reporting, Issues Identification and Resolution, Invoice Preparation and Processing, Account Reconciliation, Reports Preparation and Presentation, Payroll Management, Multitasking

• Accounting Assistant

  • 2001 - 2005

  In this capacity I streamlined and performed diverse accounting tasks, such as handling AP/AR, managing cash, and preparing wide range of reports while ensuring strict compliance with applicable policies and procedures. I conducted account reconciliations to identify and eradicate discrepancies. I delivered comprehensive administrative support to expedite the workflow.It is worth mentioning that I earned positive feedback and recognition from senior management for displaying dedication and strong commitment to work ethics.Related Skills: Financial Accounting, AP and AR Management, Reports Preparation and Presentation, Regulatory / Legal Compliance, Account Reconciliation, Issues Identification and Resolution, General Business Administration