Katera Smith
House Manager at The Hettenhausen Center for the Arts (The Hett)- Claim this Profile
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Bio
Experience
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The Hettenhausen Center for the Arts (The Hett)
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United States
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Entertainment Providers
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1 - 100 Employee
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House Manager
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Mar 2016 - Present
On a team we each are responsible for the smooth operation of the front of house, ensuring the safety and satisfaction of patrons, volunteers, and staff. Additional responsibilities include: fulfilling ticket request, answer phone, provide administrative assistance to the director, operate box office for ticketed events. This role is highly visible and interactive with sponsors, vendors, patrons, and residents’ arts organizations. always Leads by example and provides the highest level of customer service. Show less
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Fitness Center-McKendree University
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Lebanon, Illinois
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Fitness Attendant
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Sep 2016 - May 2018
Primary responsibility includes providing guest service and basic facility maintenance. Guest service duties include greeting guest, aiding with center equipment, offering health and wellness advice, and enforcing fitness center rules. Operational duties include maintaining a clean and organized fitness center. Primary responsibility includes providing guest service and basic facility maintenance. Guest service duties include greeting guest, aiding with center equipment, offering health and wellness advice, and enforcing fitness center rules. Operational duties include maintaining a clean and organized fitness center.
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Education
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McKendree University
Bachelor of Arts - BA, Sociology -
Belleville High School-West
High School Diploma, 9-12