Kate Huebner
Client Success Manager, Strategic Accounts at Simplicity Consulting- Claim this Profile
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Bio
Ashley Davidson
Kate Maresca is a force for good and a champion of growth in the world of work. I'm so grateful to work with her as a fellow Client Success Manager at Simplicity. She's a master at fostering and expanding relationships with both clients and consultants, unearthing business challenges for client teams and presenting well-matched resources who will thrive in the work. She is patient without being a push-over! I love her playbook on pleasant persistence. As she balances advocating for consultants, driving the business, and setting realistic expectations for everyone along the way – she is smart and humble, nimble and strategic in her approach. She shares her wins and recognizes everyone on the team who contributes to them - even when SO much of the lift was on her. That authenticity is driving impact with clients at Google, Amazon, and Epic Games, along with kindness, curiosity, and humble confidence. Her business sense is spot on and we learn from her skillset week after week. She's a remarkable asset to our team! 😊
Kourtney Thomas
Kate's expertise as a consultant, event manager, and client success professional are unparalleled. Her ability to connect with clients, listen and offer strategic and aligned consultative solutions, and to be persistent in what she knows will lead to results makes her an incredibly valuable asset to any team. One specific place Kate really excels is in always coming back to data to drive decisions and improvement - I have learned a ton from her in that regard. She's hungry, she produces results, and she's also always available and supportive to anyone on the team. Not only is Kate the epitome of whatever job description bullet point you can throw at her, she's also a complete ray of light and an absolute joy to work with!
Sheryne Cadicamo
I am thrilled to write a recommendation for Kate, who I have had the privilege of managing both as a consultant at Microsoft and as a full-time team member at Simplicity consulting. Kate's incredible talent and work ethic make her stand out as an exceptional team member. Kate is a dynamic relationship curator who has an innate ability to build and nurture strong relationships with clients and colleagues. Her dedication to ensuring that everyone she works with feels valued and heard has helped build a strong rapport with clients, resulting in long-lasting partnerships. Kate's thoughtfulness and strategic mindset make her an invaluable asset to any team. She has a sharp eye for identifying key opportunities and works towards them with an entrepreneurial, hungry, and resourceful approach. Her drive to succeed and her willingness to go the extra mile has been a significant contribution to our team's success. Kate's adaptability and coachability are unparalleled. She approaches every challenge with a creative and thorough mindset, delivering results that consistently exceed expectations. Her ability to think outside the box and come up with innovative solutions has been a game-changer for our team, and her contributions have helped elevate our work to new heights. In summary, Kate is an exceptional team member whose dedication, creativity, and work ethic are truly inspiring. I strongly recommend her for any role where these qualities are valued, and I am confident that she will continue to achieve great success in all her future endeavors.
Ashley Davidson
Kate Maresca is a force for good and a champion of growth in the world of work. I'm so grateful to work with her as a fellow Client Success Manager at Simplicity. She's a master at fostering and expanding relationships with both clients and consultants, unearthing business challenges for client teams and presenting well-matched resources who will thrive in the work. She is patient without being a push-over! I love her playbook on pleasant persistence. As she balances advocating for consultants, driving the business, and setting realistic expectations for everyone along the way – she is smart and humble, nimble and strategic in her approach. She shares her wins and recognizes everyone on the team who contributes to them - even when SO much of the lift was on her. That authenticity is driving impact with clients at Google, Amazon, and Epic Games, along with kindness, curiosity, and humble confidence. Her business sense is spot on and we learn from her skillset week after week. She's a remarkable asset to our team! 😊
Kourtney Thomas
Kate's expertise as a consultant, event manager, and client success professional are unparalleled. Her ability to connect with clients, listen and offer strategic and aligned consultative solutions, and to be persistent in what she knows will lead to results makes her an incredibly valuable asset to any team. One specific place Kate really excels is in always coming back to data to drive decisions and improvement - I have learned a ton from her in that regard. She's hungry, she produces results, and she's also always available and supportive to anyone on the team. Not only is Kate the epitome of whatever job description bullet point you can throw at her, she's also a complete ray of light and an absolute joy to work with!
Sheryne Cadicamo
I am thrilled to write a recommendation for Kate, who I have had the privilege of managing both as a consultant at Microsoft and as a full-time team member at Simplicity consulting. Kate's incredible talent and work ethic make her stand out as an exceptional team member. Kate is a dynamic relationship curator who has an innate ability to build and nurture strong relationships with clients and colleagues. Her dedication to ensuring that everyone she works with feels valued and heard has helped build a strong rapport with clients, resulting in long-lasting partnerships. Kate's thoughtfulness and strategic mindset make her an invaluable asset to any team. She has a sharp eye for identifying key opportunities and works towards them with an entrepreneurial, hungry, and resourceful approach. Her drive to succeed and her willingness to go the extra mile has been a significant contribution to our team's success. Kate's adaptability and coachability are unparalleled. She approaches every challenge with a creative and thorough mindset, delivering results that consistently exceed expectations. Her ability to think outside the box and come up with innovative solutions has been a game-changer for our team, and her contributions have helped elevate our work to new heights. In summary, Kate is an exceptional team member whose dedication, creativity, and work ethic are truly inspiring. I strongly recommend her for any role where these qualities are valued, and I am confident that she will continue to achieve great success in all her future endeavors.
Ashley Davidson
Kate Maresca is a force for good and a champion of growth in the world of work. I'm so grateful to work with her as a fellow Client Success Manager at Simplicity. She's a master at fostering and expanding relationships with both clients and consultants, unearthing business challenges for client teams and presenting well-matched resources who will thrive in the work. She is patient without being a push-over! I love her playbook on pleasant persistence. As she balances advocating for consultants, driving the business, and setting realistic expectations for everyone along the way – she is smart and humble, nimble and strategic in her approach. She shares her wins and recognizes everyone on the team who contributes to them - even when SO much of the lift was on her. That authenticity is driving impact with clients at Google, Amazon, and Epic Games, along with kindness, curiosity, and humble confidence. Her business sense is spot on and we learn from her skillset week after week. She's a remarkable asset to our team! 😊
Kourtney Thomas
Kate's expertise as a consultant, event manager, and client success professional are unparalleled. Her ability to connect with clients, listen and offer strategic and aligned consultative solutions, and to be persistent in what she knows will lead to results makes her an incredibly valuable asset to any team. One specific place Kate really excels is in always coming back to data to drive decisions and improvement - I have learned a ton from her in that regard. She's hungry, she produces results, and she's also always available and supportive to anyone on the team. Not only is Kate the epitome of whatever job description bullet point you can throw at her, she's also a complete ray of light and an absolute joy to work with!
Sheryne Cadicamo
I am thrilled to write a recommendation for Kate, who I have had the privilege of managing both as a consultant at Microsoft and as a full-time team member at Simplicity consulting. Kate's incredible talent and work ethic make her stand out as an exceptional team member. Kate is a dynamic relationship curator who has an innate ability to build and nurture strong relationships with clients and colleagues. Her dedication to ensuring that everyone she works with feels valued and heard has helped build a strong rapport with clients, resulting in long-lasting partnerships. Kate's thoughtfulness and strategic mindset make her an invaluable asset to any team. She has a sharp eye for identifying key opportunities and works towards them with an entrepreneurial, hungry, and resourceful approach. Her drive to succeed and her willingness to go the extra mile has been a significant contribution to our team's success. Kate's adaptability and coachability are unparalleled. She approaches every challenge with a creative and thorough mindset, delivering results that consistently exceed expectations. Her ability to think outside the box and come up with innovative solutions has been a game-changer for our team, and her contributions have helped elevate our work to new heights. In summary, Kate is an exceptional team member whose dedication, creativity, and work ethic are truly inspiring. I strongly recommend her for any role where these qualities are valued, and I am confident that she will continue to achieve great success in all her future endeavors.
Ashley Davidson
Kate Maresca is a force for good and a champion of growth in the world of work. I'm so grateful to work with her as a fellow Client Success Manager at Simplicity. She's a master at fostering and expanding relationships with both clients and consultants, unearthing business challenges for client teams and presenting well-matched resources who will thrive in the work. She is patient without being a push-over! I love her playbook on pleasant persistence. As she balances advocating for consultants, driving the business, and setting realistic expectations for everyone along the way – she is smart and humble, nimble and strategic in her approach. She shares her wins and recognizes everyone on the team who contributes to them - even when SO much of the lift was on her. That authenticity is driving impact with clients at Google, Amazon, and Epic Games, along with kindness, curiosity, and humble confidence. Her business sense is spot on and we learn from her skillset week after week. She's a remarkable asset to our team! 😊
Kourtney Thomas
Kate's expertise as a consultant, event manager, and client success professional are unparalleled. Her ability to connect with clients, listen and offer strategic and aligned consultative solutions, and to be persistent in what she knows will lead to results makes her an incredibly valuable asset to any team. One specific place Kate really excels is in always coming back to data to drive decisions and improvement - I have learned a ton from her in that regard. She's hungry, she produces results, and she's also always available and supportive to anyone on the team. Not only is Kate the epitome of whatever job description bullet point you can throw at her, she's also a complete ray of light and an absolute joy to work with!
Sheryne Cadicamo
I am thrilled to write a recommendation for Kate, who I have had the privilege of managing both as a consultant at Microsoft and as a full-time team member at Simplicity consulting. Kate's incredible talent and work ethic make her stand out as an exceptional team member. Kate is a dynamic relationship curator who has an innate ability to build and nurture strong relationships with clients and colleagues. Her dedication to ensuring that everyone she works with feels valued and heard has helped build a strong rapport with clients, resulting in long-lasting partnerships. Kate's thoughtfulness and strategic mindset make her an invaluable asset to any team. She has a sharp eye for identifying key opportunities and works towards them with an entrepreneurial, hungry, and resourceful approach. Her drive to succeed and her willingness to go the extra mile has been a significant contribution to our team's success. Kate's adaptability and coachability are unparalleled. She approaches every challenge with a creative and thorough mindset, delivering results that consistently exceed expectations. Her ability to think outside the box and come up with innovative solutions has been a game-changer for our team, and her contributions have helped elevate our work to new heights. In summary, Kate is an exceptional team member whose dedication, creativity, and work ethic are truly inspiring. I strongly recommend her for any role where these qualities are valued, and I am confident that she will continue to achieve great success in all her future endeavors.
Credentials
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Skills for Your First 90 Days as a New Manager
LinkedInFeb, 2023- Nov, 2024 -
Certified Wedding and Event Planner (CWP)
The Bridal SocietyJun, 2019- Nov, 2024 -
LGBTQ+ Inclusive Meetings and Events Certificate
The Equality InstituteJun, 2020- Nov, 2024
Experience
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Simplicity Consulting
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United States
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Business Consulting and Services
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100 - 200 Employee
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Client Success Manager, Strategic Accounts
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2022 - Present
• Responsible for orchestrating seamless end-to-end execution of complex, cross-functional projects for Fortune 500 clients. Skillfully cultivating client-consultant partnerships, ensuring precise project scoping and alignment with leadership, while also delivering exceptional customer service throughout project lifecycles – from intake to negotiation, statement of work creation, cross-functional communication, relationship management, coaching, renewals, and project completion• Manage a diverse team of over 40 consultants and direct report, fostering a growth-focused culture and driving effective team leadership initiatives. Orchestrated continuous improvement and individualized professional development approaches, resulting in consistently exceptional outcomes• Garnered a steady monthly Net Promoter Score (NPS) rating of 9+ from clients, reflecting their satisfaction with the successful implementation of diverse projects. This achievement underscores the direct connection between skillful management of marketing consultants and heightened satisfaction among senior leadership client's• Exhibit a deep mastery of our solutions and offerings, enabling the proactive anticipation of client needs in the realms of business planning and change management• Collaborate in quarterly business reviews with senior leadership to assess the efficacy of account strategies, offering recommendations for enhancement. Employ data-driven insights and meticulous analysis to craft precise account plans and forecasts, empowering well-informed decision-making and propelling the attainment of strategic business goals Show less
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Business Program Manager (Microsoft)
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2020 - 2022
• Served as a strategic program and event manager for Microsoft US-SMC Vice President, Sharon Schoenborn, driving impactful initiatives and producing global community-building virtual events. Managed the execution of high-profile all-org events, including Leadership, All Hands, Offsites, and Moral Events, with attendee numbers ranging between 1,000-10,000. • Spearheaded a highly successful Women in Leadership speaker series (guests including Amy Hood, Deb Cupp, and Chris Capossela), curating and organizing empowering events for professionals across various organizations. Developed and edited engaging email marketing newsletters to drive participation and engagement. Created storytelling recaps post-events, capturing key insights and memorable moments to extend the reach and impact of the speaker series, fostering a sense of community.• Proactively contributed to the production of creative assets and supported the development of impactful communications, including compelling PowerPoint presentations, to effectively convey strategic messages and engage stakeholders.• Demonstrated exceptional project management skills in overseeing projects with large budgets and complex schedules. Utilized strong organizational abilities to set and manage requirements across multiple teams and stakeholders.• Led and actively participated in client and internal meetings, including regular status meetings, pre-program walkthroughs, and post-event/program debriefs.• Championed organizational health and promoted diversity and inclusion at Microsoft through the implementation of corporate culture initiatives and activities. Actively contributed to fostering a culture of inclusion, creativity, participation, and coordination. Show less
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Kate Alexandra Events
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United States
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Events Services
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Independent Project Manager
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2018 - 2022
• Demonstrated exemplary project management skills as a freelance LLC event producer, successfully delivering and overseeing high-quality events and special projects from inception to execution. Expertly managed budgets, timelines, and resources, resulting in exceptional outcomes that consistently garnered positive feedback from clients and attendees. • Responsible for entire vendor selection and management process, negotiating to secure favorable contracts and service-level agreements • Created fresh and captivating ideas tailored to client needs, brand identity, and audience interests. Ensured the seamless execution of the client's vision, surpassing expectations. • Defined clear objectives, milestones, and deliverables for each event, carefully considering resource constraints and proactively managing potential risks to ensure seamless and memorable experiences for clients and attendees. • Proactively established and maintained regular communication channels among team members, clients, and vendors. Diligently provided timely updates, promptly addressed concerns, and nurtured a transparent and collaborative working environment. Show less
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Jovie
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Child Day Care Services
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200 - 300 Employee
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Business Program Manager
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2017 - 2018
Jovie is Childcare Reimaged, the childcare that busy families and organizations need to thrive and support their workforces. • Led the strategic partnership program for a prominent childcare app, orchestrating impactful collaborations with industry-leading enterprise tech giants like Microsoft and Amazon. Crafted bespoke childcare solutions that precisely catered to employee needs, resulting in a noteworthy upswing in enrollment revenue. • Collaborated cross-functionally with marketing and sales teams to design targeted campaigns that promoted partnership services, driving brand visibility and attracting new enterprise clients. Contributed to expanding the company's market share in the childcare industry • Streamlined operational processes related to partnership management, optimizing efficiency and reducing costs. Implemented performance metrics and tracking systems, enabling data-backed decision-making for further program improvement • Represented the childcare app at industry conferences and events, effectively networking with potential partners and showcasing the app's value proposition • Brought innovative ideas and presented business cases and pragmatic solutions around technology, market trends, competitive landscape, etc. while also identifying growth factors/blockers in partnership with leadership team to address them • Enhanced resource allocation for diverse events, aligning staffing, training, technology, and marketing efforts. Achieved cost-effective yet impactful execution, ensuring exceptional event experiences within budget. Show less
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Rover.com
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United States
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Consumer Services
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700 & Above Employee
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Service Recovery Specialist
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2016 - 2017
Responsible for analyzing daily SQL dashboard and presenting escalation data/trends to senior leadership, legal, and trust and safety team while growing our customer surprise and delight program
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Customer Success Associate
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2015 - 2017
• Promoted within just 4 months of joining the company, recognizing exceptional performance, dedication, and the ability to quickly adapt and excel in a fast-paced environment• Demonstrated exceptional customer support skills by adeptly handling and deescalating a high volume of inbound inquiries across multiple channels, including Customer Support Software (Zendesk) and a cloud-based contact center tool (TalkDesk), ensuring swift and satisfactory resolutions for customers• Maintained an impressive customer satisfaction (CSAT) score of 90%, indicative of consistently surpassing customer expectations through the delivery of exceptional service and support• Improved customer onboarding time by 20% and conversion rate over 4x by developing and deploying various educational materials, such as online FAQs, interviewing customers to better understand their needs, and co-developing personalized customer onboarding programs with senior customer success team members.• Selected as the representative among 40+ associates to travel to Santa Monica, CA, supporting the acquisition of competitor company DogVacay. Coordinated in-person events and meetings, facilitating seamless communication and collaboration between our leadership team and DogVacay representatives Show less
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glassybaby
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United States
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Retail Luxury Goods and Jewelry
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1 - 100 Employee
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Giving Program Coordinator
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2014 - 2015
glassybaby is a privately owned, Seattle-based company focused on charitable giving. A glassybaby is a colorful, glass votive made by hand in Seattle hot shops. glassybaby are works of art and as unique as the individual who chooses one. • Spearheaded the strategic development and program management of our giving program, which encompassed a diverse portfolio of partnership initiatives. With a strong focus on nurturing and expanding relationships, I fostered invaluable connections with esteemed charities, organizations, and foundations, including Feeding America, Seattle Children's Hospital, Seattle Seahawks, and the Humane Society among others. Ensured seamless collaboration and delivered mutually beneficial outcomes for all parties involved. The program's success reflected our commitment to making a positive impact and giving back to the community • Developed and executed quarterly strategic road shows and events, strategically targeting new markets to drive sales growth • Created processes for future event planning, wrote planning checklists to ensure smooth execution, and leveraged digital and media strategies to increase total event attendance by 45%. • Successfully planned and executed a US grassroots tour, featuring over 20 pop-up events across various states, resulting in an impressive net new revenue of over $1 million. • Collaborated with the Road Show Director to unlock nearly $4 million in untapped revenue, leveraging strategic initiatives and innovative event concepts Show less
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Seattle Seahawks
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United States
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Spectator Sports
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300 - 400 Employee
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Fan Development Street Team Event Lead
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Nov 2013 - Jun 2014
• Served as lead brand ambassador and event coordinator for Seahawks at local community outreach events and training camp • Managed and assigned event tasks to a group of 10 college street team members • Handled all fan and vendor communication at junior training camp, military community events, and Seahawks Fan Fest • Served as lead brand ambassador and event coordinator for Seahawks at local community outreach events and training camp • Managed and assigned event tasks to a group of 10 college street team members • Handled all fan and vendor communication at junior training camp, military community events, and Seahawks Fan Fest
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Education
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2010 - 2014
University of Arizona
General Studies, Communication and Media Studies -
2006 - 2010
Eastside Catholic School
High School Diploma
Community
