Experience

Kilroy Realty Corporation

• United States
• Real Estate
• 200 - 300 Employee

• Human Resources Associate

  • Sep 2021 - Present

• Temp HR Office Coordinator

  • Aug 2021 - Sep 2021



Maniaci Insurance Services

• United States
• Insurance
• 1 - 100 Employee

• Administrative Specialist

  • Aug 2019 - Jun 2021

  • Organized and coordinated office administration and procedures, in order to ensure organizational effectiveness and efficiency.• Managed front desk operations including but not limited to inventory control, as well as assisting with various and miscellaneous operations and HR-related activities.• Responsible for general operational functions and processes including but not limited to communication with property management and IT on any concerns, assisting with general upkeep of client database systems, assisting employees with day-to-day needs and general office-related inquiries.• Responsible for all reception duties including answering, screening and directing main-line phone calls, organization and distribution of general email inbox and greeting visitors and managing office inventory, all of which include adapting and organizing changes surrounding COVID-19 protocols and office changes.• Prepared, organized and distributed all incoming and outgoing mail.• Partnered with Human Resources/Payroll with various tasks including new hire recruitment and on boarding, termination procedures, monitor and update employee time sheets for accuracy and errors, update calendar with holidays and employee's time off requests and schedules.• Assisted the Accounting Department with various accounting tasks including printing and paying invoices, setting up automatic payments with vendors and sending out invoices to respective clients.• Assisted the Executive Team with various tasks including calendar management and organization, marketing campaigns, special event planning and travel accommodations.• Assisted the Client Services Department with various tasks including coordinating and scheduling renewal meetings on behalf of the sales team, assembling enrollment kits and marketing/promotional material, downloading and distributing renewals, survey responses and late notices for follow up. Show less

• Sales Assistant

  • Oct 2016 - Aug 2019

  • Provided administrative support and assisted with the overall management and organization of the Individual and Senior Department. • Highly organized and dependable with a high attention to detail in respects to client HIPAA, processing requests and submitting insurance applications.• Reviewed application forms for completeness and accuracy and following up for any missing and/or outstanding data.• Communicated with clients, sales staff and insurance carriers and affiliations through the underwriting and approval process.• Interacted with respective clients to facilitate their needs, address concerns and answer questions.• Researched billing and non-payment issues and works with clients to arrange payment.• Supported sales staff in updating client's files to include contact information, application forms, policy data, premium information, contracts including logging phone calls and email correspondences regarding questions and issues.• General clerical skills including phone and email etiquette, ordering and maintaining department inventory Show less



King of Shabu Shabu

• Assistant Manager/Lead Server

  • Sep 2011 - Sep 2016

  • Provided customers with quality service for a pleasant dining experience. • Assisted customers with food selection, inquiries and order customization requests. • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. • Greeted and interacted with guests in a timely and courteous manner. • Performed regular managerial duties when manager is absent. • Participated in interviewing, hiring and training new employees that matched company's needs. • Handled all financial inquiries while present on the floor. • Emphasized employee satisfaction during each shift. • Organized employment and financial documentations. • Prepared opening and closing sheets for financial documents needed to record sales and expenses. • Maintained an effective and productive work environment. • Developed and enforced company policy and procedures relating to all phases of human resources activity. Show less