Experience

Lufkin State School

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Administrative Assistant III

  • Dec 2018 - Present

  Provides procedural support to managers on time and leave processes. Analyzes reports, logs or forms; researches discrepancies and corrects data or information. Communicates on an intermediate level with others (internally and externally) to provide, exchange, or verify information, answer inquiries, address issues, or resolve problems or complaints. Collects and organizes leave requests and ensures reconciliation with schedule and managers. Enters leave taken and hours worked for staff from sign-in sheets. Enters FLSA overtime & comp time payments for employees in accordance with the payroll processing calendar. Identifies and reports system issues and prepares management reports for facility leaderships, analyzes information to keep facility management and informed, and responds to questions. Tracks on-call time for staff on a spreadsheet as needed and enters it into CAPPS when the leave is used. Monitors facilities use of Emergency leave and provides data to facility leadership. Monitors facilities use of unpaid leave and provides data to facility leadership to ensure employees are not on leave without pay (or are on a leave of absence) beyond three months. Audits leave records and may maintain employee file with monthly time reports and other supporting documentation as needed for employees suspected of abusing leave. Performs time keeping audits as needed. Provides training to facility employees on time and leave processes, including use of the consolidated time sheet.



Guardian AR Services-Medical Billing

• United States
• Medical Practices

• Medical Biller/Coder

  • Dec 2017 - Dec 2018

  Data entry Payment posting and charge posting Verify accuracy of account information Follow up on denied claims and sending medical records when necessary for review Continually updating patient and doctor files while keeping them confidential Learned three electronic health record systems (eClinicalWorks, Care Cloud, and Athena) Data entry Payment posting and charge posting Verify accuracy of account information Follow up on denied claims and sending medical records when necessary for review Continually updating patient and doctor files while keeping them confidential Learned three electronic health record systems (eClinicalWorks, Care Cloud, and Athena)



Baylor Scott & White Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Administrative Assistant

  • 2017 - 2018

  Communicated with coworkers, patients, and doctors in an effective manner via email, phone calls, and face to face meetings. Sent in detail messages to my doctor and coordinated with him on patient questions/issues. Kept up to date/ confidential records on patients and corrected if needed. Quickly learned Allscripts, a system that was used by company. Maintained a professional relationship with all employees and doctors. Maintained professional conversations with patients on the phone. Started transferring paper files to a computer system. Scanned and organized all patient charts and any received via fax or in person. Maintained an organized computer system. Answered phones when patients or doctors called and maintained professional phone etiquette. Worked with general office equipment fax, copier, etc. Proficient in Microsoft Word, Excel, and all other 365 program



Questcare Partners

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Special Projects

  • 2015 - 2017

  Communicated with coworkers, patients, and doctors in an effective manner via email, phone calls, and face to face meetings. Kept up to date/ confidential records on patients and corrected if needed. Quickly learned Eclinical, a system that was used by company. Got promoted to "Special Projects". Traveled from office to office updating inventory, ordering new stock for doctors, and implementing new system to keep track of supplies. Within new job title kept track of each offices spending on supplies and made sure budget was not exceeded. Maintained a professional relationship with all employees and doctors. Maintained professional conversations with patients on the phone. Started transferring paper files to a computer system. Scanned and organized all patient charts and any received via fax or in person. Maintained an organized computer system. Answered phones when patients or doctors called and maintained professional phone etiquette. Worked with general office equipment fax, copier, etc. Proficient in Microsoft Word, Excel, and all other 365 programs