Experience

Under Canvas Inc.

• United States
• Hospitality
• 100 - 200 Employee

• Group Sales

  • Aug 2022 - Present

  United States



Centerplate

• United States
• Food & Beverages
• 700 & Above Employee

• General Manager

  • Aug 2021 - Aug 2022

  Ellicottville, New York, United States

• Director Of Catering Sales

  • Oct 2015 - Aug 2021

  Holiday Valley Resort

• Assistant Catering Sales Manager

  • Jul 2013 - Oct 2015

  Holiday Valley Resort



Slopeside Bar & BBQ

• United States
• Restaurants

• Co-Owner

  • Oct 2013 - Mar 2022

  Ellicottville, New York, United States Full-service, high volume, homestyle barbeque restaurant open seasonally December - March located at the base of the ski slopes. Family owned, small business operated alongside my husband.



Beaver Hollow/ The Biggest Loser Resort Niagara

• Catering Manager

  • Oct 2012 - Jul 2013

  - Develop banquet event orders to meet client expectation - Communicate banquet event orders to all departments of hotel to ensure a successful event - Manage, schedule, and hire banquet service staff - Oversee all aspects of preparation, service and clean-up for event operations - Review event contracts and invoices to confirm accuracy - Maintain and develop client and guest relationships presenting the highest level of service - Understand all components of front desk… Show more - Develop banquet event orders to meet client expectation - Communicate banquet event orders to all departments of hotel to ensure a successful event - Manage, schedule, and hire banquet service staff - Oversee all aspects of preparation, service and clean-up for event operations - Review event contracts and invoices to confirm accuracy - Maintain and develop client and guest relationships presenting the highest level of service - Understand all components of front desk and cover shifts when necessary - Act as Manager on duty Show less



Elite Alliance Hospitality, LLC

• United States
• Hospitality
• 1 - 100 Employee

• Guest Services Manager

  • May 2011 - Oct 2012

  Nantucket, MA, Exuma, Bahamas, Ellicottville, NY EllicottVillas A Private Residence Club – Manager - Managed day to day operation of hotel - Maximized the guest experience by providing superior customer service - Supervised housekeeping, inspected all villas and prepared for arrivals - Maintained accounting records and submitted reports on a weekly basis - Scheduled property maintenance with outside vendors Grand Isle Resort & Spa – Hospitality Management Relations Great Exuma, Bahamas - Developed the guest… Show more EllicottVillas A Private Residence Club – Manager - Managed day to day operation of hotel - Maximized the guest experience by providing superior customer service - Supervised housekeeping, inspected all villas and prepared for arrivals - Maintained accounting records and submitted reports on a weekly basis - Scheduled property maintenance with outside vendors Grand Isle Resort & Spa – Hospitality Management Relations Great Exuma, Bahamas - Developed the guest directory to capture all resort offerings and policies - Coordinated weekly events to increase guest experience - Increased revenues in the spa by rejuvenating the menu with local products - Edited and reproduced internal and external resort documents Harborview Place Nantucket – Concierge - Designed guest itineraries unique to each guest based on expectations - Supervised and trained all housekeeping staff - Scheduled and planned on site events for hotel guests - Managed day to day operation of hotel alongside the manager Show less



Vacasa

• United States
• Hospitality
• 700 & Above Employee

• Guest Services Intern

  • Jun 2010 - Sep 2010

  Bethany Beach, DE



The Westmoor Club

• United States
• Hospitality
• 1 - 100 Employee

• Food and Beverage Intern

  • May 2009 - Sep 2009

  Nantucket, MA