Account Manager

• Aug 2018 - Present

Beverage Manager

• Aug 2016 - Jul 2018

Restaurant Manager

• Jan 2016 - Sep 2016

Restaurant Manager

• Feb 2015 - Dec 2015

Creating daily floor plans for all staff, creating weekly schedules, monitoring all tickets and out times for guests, creating relationships with venders and VIP guests, communicating with hosts to adjust guest seatings, ensuring staff education, scheduling staff educational courses including wine tastings, cocktails tastings, sake tastings and classes, assisted in creation of SOPs for future managers, handled cash and did cash reporting at the end of the night, etc. Creating daily floor plans for all staff, creating weekly schedules, monitoring all tickets and out times for guests, creating relationships with venders and VIP guests, communicating with hosts to adjust guest seatings, ensuring staff education, scheduling staff educational courses including wine tastings, cocktails tastings, sake tastings and classes, assisted in creation of SOPs for future managers, handled cash and did cash reporting at the end of the night, etc.

Restaurant Manager

• Sep 2014 - Feb 2015

Assisted in restaurant opening with company Ovations, assisted in creation of cocktail menu, assisted in staff education of all new procedures and menu items, assisted in continuing education classes, created daily floor charts for all staff, ensured loyalty with VIP guests and creation of loyalty programs for Arscht Center contributors, operated Tessitura the reservation and statistics system for former and current guests, created daily floor plans for all guests, ensured the outtimes of guests to ensure they would be on time for all shows, assisted in interviewing and hiring process of all staff, assisted in creating daily specials Show less

Restaurant Supervisor

• Aug 2013 - Aug 2014

Assisted in restaurant opening and education with James Beard Award winning chefs and mixologist MIchael Jack Pazdon, responsible for all continuing training of all bussers, servers and bartenders, interacted with all guests and created loyalty with all returning guests, held daily line ups with all staff, participated in creation of weekly schedules. Assisted in restaurant opening and education with James Beard Award winning chefs and mixologist MIchael Jack Pazdon, responsible for all continuing training of all bussers, servers and bartenders, interacted with all guests and created loyalty with all returning guests, held daily line ups with all staff, participated in creation of weekly schedules.

Restaurant Manager

• Oct 2010 - Oct 2013

Part of Harrisonburg Dowtown Dining Alliance and participated in monthly meetings to create community loyalty and programs, revamped all cocktails list and new tap beer lineup, responsible for being the first restaurant in VA to offer Fat Tire on tap, created daily specials such as Appy Tuesdays and $1 flavored mimosas for ladies on Sundays, created joint specials with other restaurants and venues to promote Blue Nile, responsible for all hiring and firing processes, ran payroll for entire staff, worked with the owners on a daily basis, responsible for all press and advertising. Show less