Katelyn Kresse-Smith

Product Designer at Therabyte Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Richmond, US

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Experience

    • Canada
    • Software Development
    • 1 - 100 Employee
    • Product Designer
      • Mar 2023 - Present

      Led creation of a new feature to manage software subscriptions using a Role Based Access Control (RBAC) system. Conducted 6+ hours of user interviews and analysed 30+ data points on Freshworks CRM software to determine user needs and goals for the access control. Designed 43+ screens that make up the access control, which allows Therabyte staff to have a high level of control over subscription management. Collaborated with the VP of Product 1-2x weekly to reiterate on the… Show more Led creation of a new feature to manage software subscriptions using a Role Based Access Control (RBAC) system. Conducted 6+ hours of user interviews and analysed 30+ data points on Freshworks CRM software to determine user needs and goals for the access control. Designed 43+ screens that make up the access control, which allows Therabyte staff to have a high level of control over subscription management. Collaborated with the VP of Product 1-2x weekly to reiterate on the design and develop product-led growth methodology for managing SaaS access control. Show less

    • Social Media Manager
      • Jul 2018 - Present

      Richmond, Virginia, United States I manage social media pages, curate content, and promote the Richmond, VA Square Dance. I work as part of a team and together we have increased profits and attendance by roughly 50% to ensure hosting the dance is sustainable and fun.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Occupational Therapist
      • Feb 2017 - Present

      Provided rehabilitative services to individuals who have been hospitalized to aid in their recovery from physical injuries and illnesses. Completed 3,000+ evaluations of client needs and abilities to create tailored solutions and facilitate their return to the highest level of independence. Effectively communicate during frequent interdisciplinary consultation with team members, clients, and leadership to address business goals.

    • United States
    • Health, Wellness & Fitness
    • 1 - 100 Employee
    • Occupational Therapist
      • Feb 2016 - Feb 2017

      Richmond, Virginia, United States In consultation with clients, I addressed deficits in the ability to perform basic tasks of daily living. Using specialized knowledge of individuals of dementia, I problem-solved solutions to behavior challenges and advised staff on how to implement these solutions. Conducted wheelchair evaluations with vendors, educated patients and caregivers, trained in adaptive equipment, and supervised therapy assistants.

Education

  • Virginia Commonwealth University
    Masters in Occupational Therapy
  • CareerFoundry
    User Experience Design
    2022 - 2023
  • University of Maryland Baltimore County
    Bachelor of Arts - BA, HISTORY

Community

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