Katelyn Hoppe
Customer Service Representative at E.W. Wylie Corporation- Claim this Profile
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Bio
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Experience
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Customer Service Representative
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Jan 2021 - Present
❖ Communication liaison for key Fortune 100 and Fortune 500 customers ❖ Track expedited and high visibility shipments ❖ Actively monitor and manage shipments for on-time delivery to satisfy just-in-time delivery expectations ❖ Accurately enter data used in all aspects of a shipment’s life cycle ❖ Resolve or triage incoming calls from customers and drivers ❖ Actively work to solve problems for drivers and customers ❖ Collaborate with account manages and driver support to ensure efficiency and completeness ❖ Perform quality assurance to ensure shipments are invoiced correctly Show less
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Happy Harry's Bottle Shop
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United States
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Computers and Electronics Manufacturing
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1 - 100 Employee
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Sales Associate
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Aug 2020 - Present
I am illustrating customer service skills by working in a fast-paced customer centric environment and by processing customer transactions efficiently. I also performe product stocking and facing duties as well as providing customers with information on different products. I am illustrating customer service skills by working in a fast-paced customer centric environment and by processing customer transactions efficiently. I also performe product stocking and facing duties as well as providing customers with information on different products.
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Event Staff
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Nov 2017 - Feb 2020
I direct event and concession staff to their assignments. I also performed program sales, customer service and court security duties. I direct event and concession staff to their assignments. I also performed program sales, customer service and court security duties.
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Sales Associate
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Jul 2019 - Sep 2019
I showcased customer service skills by working in a fast-paced customer centric environment and by processing customer transactions efficiently. I also performed product stocking and facing duties. I showcased customer service skills by working in a fast-paced customer centric environment and by processing customer transactions efficiently. I also performed product stocking and facing duties.
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Education
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North Dakota State University
Bachelor’s Degree, Marketing