Katelyn Hoffman
Administrative Assistant at Lawrence Parks & Recreation- Claim this Profile
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Bio
Experience
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Lawrence Parks & Recreation
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United States
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Health, Wellness & Fitness
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1 - 100 Employee
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Administrative Assistant
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Jul 2020 - Present
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Kennel Assistant
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May 2019 - Oct 2020
Understand and apply detailed and essential client instructions for pets, efficiently manage multiple vital tasks at one time, be able to make quick and appropriate decisions, effectively monitor and record in detail pet well-being, efficiently communicate and problem solve with coworkers and clients
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H&R Block
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United States
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Retail
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700 & Above Employee
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Client Service Professional
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Jan 2019 - May 2019
Assist clients with check-in and check-out processes, inform clients about various services offered by H&R Block, process client payments, enter and organize client data and other confidential information
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Department of Residence Custodial Assistant
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May 2017 - Dec 2018
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Catering Assistant
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Jan 2017 - May 2018
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Intern
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Jan 2018 - May 2018
Work with people in the community via phone to assess and meet their needs, conduct follow-up calls to ensure client's needs were met, set up appointments with area churches to further meet client's needs
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University of Northern Iowa
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United States
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Higher Education
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700 & Above Employee
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Teacher's Assistant for Statistics for Social Research
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Jan 2018 - May 2018
Assist students during class hours and outside of class hours, monitor online classroom extension, hold weekly office hours to assist students as needed, report feedback and data to professor
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Carroll Public Library
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United States
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Libraries
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1 - 100 Employee
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Library Page
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Aug 2011 - Aug 2015
Organized and recorded data in a usable manner, provided customer support and direction to community resources as needed, worked with customers in person and over the phone to troubleshoot questions and problem solve
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Education
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University of Northern Iowa
Bachelor's degree, Criminology, Sociology -
Kirkwood Community College
Associate of Arts - AA