Experience

Gorilla Commerce

• United States
• Consumer Goods
• 1 - 100 Employee

• Director of IT

  • May 2021 - Present



BIC

• France
• Manufacturing
• 700 & Above Employee

• IT Commercial Manager & North America Liaison

  • Sep 2020 - May 2021

   Effectively collaborate with global business leaders across eCommerce, Revenue Growth Management, Commercial Operations, and North America General Management to define IT projects and program portfolio, annual plans, and work with internal IT colleagues to execute against projects, enhancements, and strategic roadmaps. Delivered Global Product Information Management tool over the course of one year with numerous retailer connections. Serve as a liaison between North America Business Teams and IT development to deliver features and capabilities to meet the business needs. Transitioned US eCommerce website to new globally aligned BIC.com on Magento Deployed Global Digital Asset Management Tool and lead API integration with global PIM. IT budgeting and planning for Commercial & NAM and track IT spend. Project Manager of Global Data Harmonization of syndicated and retailer data across 5 regions, 15+ Countries.

• Sr. Business Analyst - Data Governance and Sales & Marketing

  • Oct 2017 - Sep 2020

   Developed and delivered a number of PowerBI Dashboards; U.S. Direct to Consumer business, Digital Media Spend from agency data and google analytics, and U.S. Sell-In/Sell-Out Dashboard leveraging syndicated data and internal financials. Formed/improved processes and systems solutions for Custom Item Process in JD Edwards ERP  Established governance and roles & responsibilities for North America Digital Asset Library tool Researched and analyzed PIM tools based on North America Business Requirements Deployed Salsify Product Information Management tool in NAM Prioritized Sales and Marketing IT demands with business leads Gathered, analyzed, and documented functional requirements from business users and translated into technical requirements. Identified, communicated, and facilitated resolution to any production support, user requests, or triaged support tickets. Acted as a change agent to help ensure that the newly implemented system/process changes were properly communicated, and the business was appropriately trained



Unilever

• United Kingdom
• Manufacturing
• 700 & Above Employee

• BI Solution Delivery Manager Global Master Data Management

  • Jan 2015 - Jun 2017

   Aligned digital marketing and eCommerce channels by creating and implementing a global consumer master data strategy through governance, data quality, and adaptive integration. This allowed for different reporting platforms, such as tableau and Salesforce, to have consistent master data, improved data quality, identified data stewards, and enable further agile delivery. Project Manager of Global Material Master Data, monitoring and controlling risk management, issues logs, milestone tracker, business launch gates, etc. Created a course geared toward the broader Unilever organization to educate colleagues on what Master Data is, how it is managed, and how they can leverage it. Promoted Information & Analytics agenda through delivery of MDM Information solutions. Managed project teams in preparing proper resource plans, build plans, validation of designed technical solutions in line with project timeline objectives. Monitored both Change Management and Release Management gates. Managed various third-party vendor resourcing including keeping tight control on budgeting.  Created, Documented, and Implemented Data Governance and Data Quality process for the Global Information & Analytics function as part of I&A Strategy. Assisted with the delivery of a MDM 2.0 Strategy, bringing to life Analytical MDM. Deliver Master Data as a Service via APIs.  Work with direct reports in execution of delivering 20+ API within first 6 month of 2016 to meet Consumer business team demands resulting in a big win for the new MDM 2.0 Strategy.

• BI Master Data IT Anaylst

  • Jan 2014 - Dec 2014

  - Managed defects and testing to safeguard milestone gates, maintain process flow, and govern data appropriately for our largest global finance reporting project, Finance Connect.- Curated proper resources while remaining within allocated million dollar budget and recognized cost savings where feasible.- Generated a process for provisioning Business As Usual (BAU) objects in the Pre-QA environment.- Improved data quality reporting by identifying various gaps in the transition of Data Quality rules from DQ analyst to BAU Application Management team- Identified roles & responsibilities and areas of improvement to create a Big Data and External Data Strategy- Developed and presented training material for the IT Summer intern program ensuring an enriching summer for all 12 interns.

• IT Services Analyst

  • Apr 2013 - Dec 2013

  Transformation Programme• Lead discussions with the functional teams to ensure all functional activation plans were in line with the business case and milestones were met; providing clarity and escalation around any changes or delays through the program leadership and formulating and “get to green” activities where needed • Ensured headcount ramp-up / ram-down activity was aligned with HR targets and the business case targets by providing a clear analysis of data to HR and the leadership team and ensuring there was action taken where required to resolve gaps• Identified risks, issues and dependencies to ensure the program moved forward and ensured functional activation plans remained aligned; socialized with functional leads, leadership team and program leadership, agreed mitigation to bring to green and held mitigation owners accountable to resolve through proper tracking, discussions and escalations

• IT Business Analyst

  • Jul 2012 - Mar 2013

  Finance Business Partner for Geography IT - Intermediary for North America Finance teams and the IT Enterprise Support teams for application support, business information services, business systems, and laptop support.Organized & lead Agile fair for multiple Unilever sites in North America. This was a one day event, at each location, where the entire North America business could learn how to better utilize the tools we as an IT team are providing them and see what strides we are making to bring them new and improved technology to enhance their personal productivity.



Unilever

• United Kingdom
• Manufacturing
• 700 & Above Employee

• Information Technology Intern

  • May 2011 - Oct 2011

  Project Cordillera - Warehouse and Transportation Cutover Plan - Gained extensive experience and training with SAP R/3 and Microsoft Office applications, including advanced use of Excel, Access, Power Point and Project. - Recognized opportunities for, and initiated changes, to facilitate continuous improvements of processes and systems - Guided deployment team through cutover and implementation for the largest single-day launch of SAP - Communicated changes about business models and processes to stakeholders through customized training materials - Created cutover plan in collaboration with business teams, distribution centers, warehouses, and transportation teams to safeguard all timings and activities that needed to occur before, during, and after the largest release of a new SAP system.



Bed Bath & Beyond

• United States
• Retail
• 700 & Above Employee

• Sales

  • May 2009 - Aug 2011

  Pack & Hold Program Pack & Hold Program