Experience

Forefront Living

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Administrative Assistant - Assisted Living

  • May 2022 - Present

  Single-point manager of all reception staff in Assisted Living and Memory Care areas in addition to direct support to Director of Assisted Living. Responsible for general administrative tasks as well as involvement in various areas included but not limited to: • Maintaining current and complete records relevant to Texas HHSC Regulations for Assisted Living Facilities, as well as internal policies & procedures including development and revision of documents as needed. • Secondary… Show more Single-point manager of all reception staff in Assisted Living and Memory Care areas in addition to direct support to Director of Assisted Living. Responsible for general administrative tasks as well as involvement in various areas included but not limited to: • Maintaining current and complete records relevant to Texas HHSC Regulations for Assisted Living Facilities, as well as internal policies & procedures including development and revision of documents as needed. • Secondary support to Assisted Living Staffing Coordinator with direct involvement in hiring of new candidates as well as set-up of onboarding processes, scheduling floor assignments, and acting as liaison between Human Resources and current staff. • Training all new hire orientees in all departments across campus in Dementia Live® program and providing in-services to current staff. • Managing special projects, e.g., employee celebrations, event coordination, recordkeeping, schedules, and calendars. • Recording and disseminating meeting notes for continuum-of-care, resident service plans, monthly Resident Council, and all other meetings as indicated. • Communicating with residents, families, visitors, and teammates, and tending to their individual concerns. Show less Single-point manager of all reception staff in Assisted Living and Memory Care areas in addition to direct support to Director of Assisted Living. Responsible for general administrative tasks as well as involvement in various areas included but not limited to: • Maintaining current and complete records relevant to Texas HHSC Regulations for Assisted Living Facilities, as well as internal policies & procedures including development and revision of documents as needed. • Secondary… Show more Single-point manager of all reception staff in Assisted Living and Memory Care areas in addition to direct support to Director of Assisted Living. Responsible for general administrative tasks as well as involvement in various areas included but not limited to: • Maintaining current and complete records relevant to Texas HHSC Regulations for Assisted Living Facilities, as well as internal policies & procedures including development and revision of documents as needed. • Secondary support to Assisted Living Staffing Coordinator with direct involvement in hiring of new candidates as well as set-up of onboarding processes, scheduling floor assignments, and acting as liaison between Human Resources and current staff. • Training all new hire orientees in all departments across campus in Dementia Live® program and providing in-services to current staff. • Managing special projects, e.g., employee celebrations, event coordination, recordkeeping, schedules, and calendars. • Recording and disseminating meeting notes for continuum-of-care, resident service plans, monthly Resident Council, and all other meetings as indicated. • Communicating with residents, families, visitors, and teammates, and tending to their individual concerns. Show less



Christian Care Communities & Services

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Nursing & Rehab Services Coordinator

  • Aug 2021 - Jun 2022

  Position created to bridge existing tasks and take on additional administrative responsibilities. Perform business office tasks, to include, but not limited to: insurance verification, certs/re-certs, daily census updates, Trust Fund reconciliation, petty cash handling, performing deposits, processing credit card payments, submitting resident updates for managed care plans, tracking Medicaid spend-downs, and submitting statements to long-term care policy holders. Also perform social services… Show more Position created to bridge existing tasks and take on additional administrative responsibilities. Perform business office tasks, to include, but not limited to: insurance verification, certs/re-certs, daily census updates, Trust Fund reconciliation, petty cash handling, performing deposits, processing credit card payments, submitting resident updates for managed care plans, tracking Medicaid spend-downs, and submitting statements to long-term care policy holders. Also perform social services tasks as they relate to scheduling care plans, tracking code status, obtaining physician signatures, and submitting referrals for services. Monitor all COVID operations within the building, including weekly testing and vaccination reporting to CDC, and enter individual tests. Schedule and manage onsite COVID vaccine clinics and maintain accurate records of staff and resident vaccinations.

• Testing Coordinator

  • Nov 2020 - Aug 2021

  Manage and conduct testing for Covid-19 on staff including (but not limited to): completing bi-weekly nasal swabs on all staff, performing rapid tests as needed, ensuring compliance with CDC and Dallas County testing protocol and adapting accordingly, and tracking and reporting test results. Managed personal protective equipment (PPE), including in-services for staff as regulations change, stocking and monitoring donning areas, and briefing agency staff on proper PPE procedures. Organized… Show more Manage and conduct testing for Covid-19 on staff including (but not limited to): completing bi-weekly nasal swabs on all staff, performing rapid tests as needed, ensuring compliance with CDC and Dallas County testing protocol and adapting accordingly, and tracking and reporting test results. Managed personal protective equipment (PPE), including in-services for staff as regulations change, stocking and monitoring donning areas, and briefing agency staff on proper PPE procedures. Organized, planned, and executed vaccine clinics on campus for staff and residents.



AMN Healthcare

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Associate Recruiter

  • Jan 2020 - May 2020

  Associate Recruiter placing Locum Tenens (roughly translated from Latin, "to hold a place") physicians in Internal Medicine sub-specialties. Performed outbound calls to prospective Locums specialist physicians for open opportunities with clinics, hospitals, and other facilities across the U.S. Negotiated physician's hourly rates, forecasted availability for shift coverage, worked with internal teams to arrange housing and travel, and followed up with physicians on assignment. Familiarized with… Show more Associate Recruiter placing Locum Tenens (roughly translated from Latin, "to hold a place") physicians in Internal Medicine sub-specialties. Performed outbound calls to prospective Locums specialist physicians for open opportunities with clinics, hospitals, and other facilities across the U.S. Negotiated physician's hourly rates, forecasted availability for shift coverage, worked with internal teams to arrange housing and travel, and followed up with physicians on assignment. Familiarized with company and team KPI and other metrics. Show less Associate Recruiter placing Locum Tenens (roughly translated from Latin, "to hold a place") physicians in Internal Medicine sub-specialties. Performed outbound calls to prospective Locums specialist physicians for open opportunities with clinics, hospitals, and other facilities across the U.S. Negotiated physician's hourly rates, forecasted availability for shift coverage, worked with internal teams to arrange housing and travel, and followed up with physicians on assignment. Familiarized with… Show more Associate Recruiter placing Locum Tenens (roughly translated from Latin, "to hold a place") physicians in Internal Medicine sub-specialties. Performed outbound calls to prospective Locums specialist physicians for open opportunities with clinics, hospitals, and other facilities across the U.S. Negotiated physician's hourly rates, forecasted availability for shift coverage, worked with internal teams to arrange housing and travel, and followed up with physicians on assignment. Familiarized with company and team KPI and other metrics. Show less



Total Hearing Care

• Marketing Coordinator

  • May 2018 - Apr 2019

  Promoted to Liason for Direct Home Audiology and then to Marketing Coordinator after 1 year of employment. Lead marketing meetings, created various training materials, and updated forms as needed. Placed in charge of various tracking projects to monitor sales and business development, including tracking sales, commissions, KPI, and family/friend referral program.

• Front Office Associate

  • May 2017 - May 2018

  Scheduled appointments, performed minor in-house repairs on hearing instruments, processed inventory in QuickBooks for stock as well as new patient orders. Assisted patients over the phone and in-house, including (but not limited to): supply sales, troubleshooting devices, answering questions about hearing impairment and hearing devices, processing STAP vouchers and dispensing assistive devices, and promoting effective communication strategies. Maintained office organization including patient… Show more Scheduled appointments, performed minor in-house repairs on hearing instruments, processed inventory in QuickBooks for stock as well as new patient orders. Assisted patients over the phone and in-house, including (but not limited to): supply sales, troubleshooting devices, answering questions about hearing impairment and hearing devices, processing STAP vouchers and dispensing assistive devices, and promoting effective communication strategies. Maintained office organization including patient charts, stock, supplies, and repairs. Trained incoming staff on policies and procedures relating to front office/hearing aid maintenance after seven months of employment. Created many various handouts to assist training new hires and updated forms as needed. Placed in charge of various tracking projects to monitor sales and business development.



NORTH POINTE PSYCHIATRY, PA

• United States
• Medical Practices
• 1 - 100 Employee

• Intake Specialist

  • Jan 2016 - May 2017

  Assisted doctor and nurse practitioners with patient intake sessions, including case history, medical history, previous treatment plans, and current patient goals. Also worked as part-time front desk secretary assisting with check-in/check-out and scheduling of patients, answering patient calls and messages, calling in appropriate prescriptions, initiating and completing prior authorizations, as well as other general secretarial tasks. Assisted doctor and nurse practitioners with patient intake sessions, including case history, medical history, previous treatment plans, and current patient goals. Also worked as part-time front desk secretary assisting with check-in/check-out and scheduling of patients, answering patient calls and messages, calling in appropriate prescriptions, initiating and completing prior authorizations, as well as other general secretarial tasks.



Christian Care Communities & Services

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Administrative Assistant

  • May 2008 - May 2013

  Transitioned from Front Desk/Receptionist position to Administrative Assistant. Assisted various departments with filing, marketing, data entry, cold calling, and event planning tasks. Also worked as on-call overnight security for Lakewood to ensure resident safety and campus security. Traveled to Mesquite campus for other administrative tasks as needed. Transitioned from Front Desk/Receptionist position to Administrative Assistant. Assisted various departments with filing, marketing, data entry, cold calling, and event planning tasks. Also worked as on-call overnight security for Lakewood to ensure resident safety and campus security. Traveled to Mesquite campus for other administrative tasks as needed.