Experience

December Group LLC

• Business Consulting and Services
• 1 - 100 Employee

• Technical Writer

  • Apr 2021 - Present

  Creating Training Materials for the DoD recruiting system AIE. Teleworking with a large team of instructors and other technical writers. Adjudicate documents with Stakeholders. Creating Training Materials for the DoD recruiting system AIE. Teleworking with a large team of instructors and other technical writers. Adjudicate documents with Stakeholders.



Sun Tan City

• Retail
• 400 - 500 Employee

• Customer Service Representative

  • Jul 2019 - Apr 2021

  Responsibilities include assisting 7 or more clients at one time with billing issues, membership questions and providing an amazing customer service experience when they contact our corporate office. Often given high praises from the management team for the experience I give the clients. Responsibilities include assisting 7 or more clients at one time with billing issues, membership questions and providing an amazing customer service experience when they contact our corporate office. Often given high praises from the management team for the experience I give the clients.



Kentucky Trailer

• United States
• Truck Transportation
• 100 - 200 Employee

• Technical Writer

  • Oct 2018 - Apr 2021



Rue Gilt Groupe

• United States
• Retail
• 300 - 400 Employee

• Skills Trainer

  • Jan 2017 - Sep 2019

  My responsibility as a trainer was to ensure that the group of new hires was going to be successful at any aspect of the job. I worked with them for 2 weeks and gave daily reports to their supervisors regarding concerns or praise them on how they were excelling at the task they had been given that day. This was a very rewarding job as I felt I made an impact on the companies culture. My responsibility as a trainer was to ensure that the group of new hires was going to be successful at any aspect of the job. I worked with them for 2 weeks and gave daily reports to their supervisors regarding concerns or praise them on how they were excelling at the task they had been given that day. This was a very rewarding job as I felt I made an impact on the companies culture.