Experience

James Lister & Sons Ltd

• United Kingdom
• Wholesale
• 1 - 100 Employee

• Sales Administrator

  • Aug 2021 - Present



Birmingham Assay Office

• United Kingdom
• Consumer Services
• 1 - 100 Employee

• Hallmarking Administrator / Continuous Improvement Team member

  • Sep 2017 - May 2021

  Entering large amounts of data in the CRM system; accurate order processing; invoicing & raising credit notes. ISO 9001:2015 Internal Auditor Workshop (07.2018) member of Continuous Improvement Team; conducting regular internal audits. Carried out Subject Matter Expert role (09.2018) involved in new business system development and implementation, responsible for work instruction documents and continuous support provided for departmental colleagues; also deliver training to new starters. Entering large amounts of data in the CRM system; accurate order processing; invoicing & raising credit notes. ISO 9001:2015 Internal Auditor Workshop (07.2018) member of Continuous Improvement Team; conducting regular internal audits. Carried out Subject Matter Expert role (09.2018) involved in new business system development and implementation, responsible for work instruction documents and continuous support provided for departmental colleagues; also deliver training to new starters.



Southco, Inc.

• United States
• Industrial Machinery Manufacturing
• 700 & Above Employee

• European Distribution Centre Operator and Cover Transportation Planner

  • Jun 2013 - Aug 2017

  Accurately picking and packing goods preparing for despatch. • Carry out transportation planning – training completed 09.2014 • Cover provided for team leader role in the absence of the team leader; Inc. managing a team of 10 implementing despatch of goods ensuring all targets was met. • Supervisor duties carried out on shift, responsible for all SAP business system queries and process related issues. • Adhering to all Health & Safety procedures in line with company policies.

• Production Team Leader secondment

  • Jul 2016 - Apr 2017

  • Temporary role managing a team of 15 colleagues; production planning, ensuring quality standards were met and targets and deadlines achieved, whilst keeping team morale positive. Responsible for teams’ personal development; reviews and internal audits conducted.



SLERS

• Customer Service Administrator

  • Jul 2011 - Oct 2012

  Carry out administration duties including invoices, order processing and production ensuring high levels of accuracy at all times. • Working to tight deadlines in a busy environment. • Providing high levels of customer service ensuring the customer journey was top priority. • Completing stock control – ordering consumables and raw materials. • Preparing stock for shipping completing all quality control paperwork. Carry out administration duties including invoices, order processing and production ensuring high levels of accuracy at all times. • Working to tight deadlines in a busy environment. • Providing high levels of customer service ensuring the customer journey was top priority. • Completing stock control – ordering consumables and raw materials. • Preparing stock for shipping completing all quality control paperwork.