Experience

Lakeland Mental Health Center

• United States
• Mental Health Care
• 1 - 100 Employee

• Intake Specialist / Health Information Technician

  • May 2023 - Present

  As the first point of contact with clients who are reaching out to set up mental health services, I establish a sense of warm rapport over phone and in person as I gather necessary information to set them up with a provider. This is coupled with thorough administrative skills, such as creating charts, scheduling with providers, coordinating with the billing department, managing medical records, and collaborating with referring organizations. As the first point of contact with clients who are reaching out to set up mental health services, I establish a sense of warm rapport over phone and in person as I gather necessary information to set them up with a provider. This is coupled with thorough administrative skills, such as creating charts, scheduling with providers, coordinating with the billing department, managing medical records, and collaborating with referring organizations.



Integrity Professional Services LLC

• United States
• Accounting
• 1 - 100 Employee

• Front Desk Receptionist

  • Jan 2021 - Apr 2023

  My role entailed communicating with clients and coordinating appointments for Kevin Smith, CPA. I also assisted him in projects, which included but were not limited to: inputting stock transactions, managing customer relations, translating tax forms and receipts into budgets, filing tax extensions, and organizing client files. My role entailed communicating with clients and coordinating appointments for Kevin Smith, CPA. I also assisted him in projects, which included but were not limited to: inputting stock transactions, managing customer relations, translating tax forms and receipts into budgets, filing tax extensions, and organizing client files.



James River College

• Academic Advisor

  • Aug 2021 - May 2022

  I managed the academic system of James River College. In this role, I reported directly to the resident director and filled a variety of academic needs in the college. I facilitated weekly student meetings, implemented scheduling training for students, and communicated with professors. I also advised tutors, tracked trends in student grades, and planned midterm and final events for the entire student body. I managed the academic system of James River College. In this role, I reported directly to the resident director and filled a variety of academic needs in the college. I facilitated weekly student meetings, implemented scheduling training for students, and communicated with professors. I also advised tutors, tracked trends in student grades, and planned midterm and final events for the entire student body.



North Dakota Student Ministries

• Camp Events Intern

  • May 2019 - Aug 2019

  This was a summer internship at Lakewood Park Bible Camp in ND. I developed and implemented events for 300-plus students that attended each week of camp and coordinated with a variety of companies to bring in needed supplies. This was a summer internship at Lakewood Park Bible Camp in ND. I developed and implemented events for 300-plus students that attended each week of camp and coordinated with a variety of companies to bring in needed supplies.



New York Life Insurance Company

• United States
• Financial Services
• 700 & Above Employee

• Administrative Assistant

  • Sep 2018 - May 2019

  In this position, I organized client policies, revamped the company handbook for new clients, and filed confidential information. In this position, I organized client policies, revamped the company handbook for new clients, and filed confidential information.