Experience

Health Canada | Santé Canada

• Canada
• Government Administration
• 700 & Above Employee

• Learning Coordinator

  • Feb 2019 - Present



Health Canada | Santé Canada

• Canada
• Government Administration
• 700 & Above Employee

• Learning Support Officer

  • Nov 2016 - Nov 2017



Public Services and Procurement Canada | Services publics et Approvisionnement Canada

• Government Administration
• 700 & Above Employee

• Special Event Coordinator

  • Jun 2016 - Nov 2016

  Coordinating, scheduling and supporting Special Events across all Government Departments.

• Administrative Assistant

  • Sep 2015 - Jun 2016

  Provided administrative support to the Manager of Maintenance Support Services, as well as support to the rest of the team, including Department Heads and Employees.



PepsiCo

• United States
• Food and Beverage Services
• 700 & Above Employee

• Pre-sales Customer Representative

  • Sep 2004 - Sep 2015

  - Manage a customer base of 120 customers representing a $3+MM business- Extensively trained in P.E.P.S.I. Selling Systems- Increase account sales volume, market share, product distribution, and space allocation through excellent customer service- Increased volume and market share by soliciting new business- Develop strong in store presence and stimulate sales through execution of point-of-purchase materials, in store displays, product placement, in store equipment and product inventory.

• Market Unit Location Process Owner

  • 2007 - 2009

  - Fielded all issues for the Ontario North Market Unit- Supervised a staff of 70+ Delivery Drivers - Responded to customer needs while liasing with management at all of our branches across Ontario North- Tracked and reported on sales and delivery success as well as customer satisfaction

• Pepsi Direct Location Process Owner

  • 2005 - 2006

  - Fielded and resolved all issues for Pepsi Direct Customers for the Ontario North and Atlantic Market Units

• Special Events Coordinator / Acting Food Service Representative

  • May 2005 - Sep 2005

  - Liaised with special events staff and exhibitors in order to ensure optimal benefits for all parties- Maintained and built relationships with Food Service Customers- Sought out and signed new business to contracts with Pepsi

• Pepsi Direct Sales Representative

  • Sep 2004 - Jun 2005

  - Sold Pepsi Products to Customers in the Ontario North and Atlantic Market Units, in an call center environement



Central Canada Exhibition Association

• Ottawa, Canada Area

• Sales Manager

  • Jan 2004 - Sep 2004

  - Sought out and courted new exhibitors for the Central Canada Exhibition Association (CCEA) and supported them in developing their businesses to include exhibition and trade show participation. - Sold exhibition spaces, built and maintained relationships with exhibitors, and assisted in the preparation of advertising - Exceeded sales quotas by $20k turning a profit in that department for the first time in over a decade - Sought out and courted new exhibitors for the Central Canada Exhibition Association (CCEA) and supported them in developing their businesses to include exhibition and trade show participation. - Sold exhibition spaces, built and maintained relationships with exhibitors, and assisted in the preparation of advertising - Exceeded sales quotas by $20k turning a profit in that department for the first time in over a decade



Inventa Sales and Promotions

• Ottawa, Canada Area

• Regional Supervisor - Telus Christmas 2003

  • Oct 2003 - Jan 2004

  - Interviewed, hired, trained and supervised a staff of approximately 20 professionals to promote the Telus brand at various retailers regionally - Interviewed, hired, trained and supervised a staff of approximately 20 professionals to promote the Telus brand at various retailers regionally



Elections Ontario

• Canada
• Government Administration
• 200 - 300 Employee

• Supervising Deputy Returnings Officer

  • Oct 2003 - Nov 2003

  - Supervised all employees and activities at the poll to ensure a smooth election prcoess - Counted and reported on final election votes - Responsible for all actions taken for several polling stations - Supervised all employees and activities at the poll to ensure a smooth election prcoess - Counted and reported on final election votes - Responsible for all actions taken for several polling stations



Jilin University-Lambton College

• China
• Higher Education
• 1 - 100 Employee

• English Teacher

  • Jul 2002 - Jun 2003

  - Taught University students to an end of being able to further their studies in Canada or the United States or elsewhere abroad - Taught University students to an end of being able to further their studies in Canada or the United States or elsewhere abroad



Famous Players

• Movies, Videos, and Sound
• 1 - 100 Employee

• Operations Manager - Coliseum 12 Ottawa

  • May 1998 - Jul 2002

  - Supervised staff of over 200 with a customer base of 3000 visitors daily - Financial accounting and balancing - Responsible for managing daily operations of the theatre and maximizing cost efficiency - Dealing with and responding to guest needs - Training of new staff and continued monitoring of player, supervisor, and treasurer performance - Interviewing and hiring of new players at various theatres in Ottawa, Hull and Montreal - Weekly scheduling of approximately 200 employees - Handling various payroll issues - Selected to work as operations manager at International Film Festival in Montreal - Opening and closing of day, both in terms of general operations, as well as financially, and in such computer systems as Willow, TSR, Caps and RDS - Organised various promotional events - Issued passes for players and guests - Oversaw all cash flow throughout the day



Canada Aviation and Space Museum

• Ottawa, Canada Area

• Visitor Services Clerk

  • Sep 1999 - Dec 1999

  - In charge of facility rentals for the National Aviation Museum - Reviewing, processing and compiling all attendance figures - Verifying and tracking museum revenue and pass redemption rates - Reporting to Director General on all rental, attendance and revenue statistics - In charge of facility rentals for the National Aviation Museum - Reviewing, processing and compiling all attendance figures - Verifying and tracking museum revenue and pass redemption rates - Reporting to Director General on all rental, attendance and revenue statistics



Comm

• Ottawa, Canada Area

• Communications and Promotions Assistant

  • Mar 1999 - Sep 1999

  - In charge of facility rentals for both the National Museum of Science and Technology and the Agriculture Museum - Administrative Assistant to both Director of Communications and Promotion, and Director General of Public Programs - Tracking of financial data including pass and redemption rates - In charge of facility rentals for both the National Museum of Science and Technology and the Agriculture Museum - Administrative Assistant to both Director of Communications and Promotion, and Director General of Public Programs - Tracking of financial data including pass and redemption rates