Experience

Arrowhead General Insurance Agency, Inc.

• Insurance
• 300 - 400 Employee

• Business Analyst

  • Feb 2021 - Present

  San Diego, California, United States • Program insurance forms and create scripts within Ghostdraft to ensure forms have the correct logic based on customer needs for multiple lines of business • Test by creating quotes within policy management systems QuickSolver and QuickSolver Studio

• Quality Assurance Analyst

  • May 2020 - Feb 2021

  San Diego, California, United States • Create test plans to validate data for multiple lines of business • Investigate stored procedures, SQL scripts and write queries for testing purposes • Worked with development team and BAs to ensure the correct test results are returned • Automation testing for property line of business, heavily using Excel and Tellurium



VizExplorer

• United States
• Software Development
• 1 - 100 Employee

• Delivery Analyst

  • Aug 2019 - Apr 2020

  San Diego • Data validation, quality assurance and configuration for multiple VizExplorer products • Troubleshoot application, investigate SQL queries in SSMS to resolve issues • Worked with development and database administrator team to resolve issues • Traveled onsite to casinos with team members to assist with data validation and customizations for our products



Vector Solutions

• United States
• E-Learning Providers
• 400 - 500 Employee

• Documentation Specialist Intern

  • Jun 2018 - Dec 2018

  San Diego, CA • Evaluate chat transcripts and create relevant product help articles • Analyze data through Zendesk and Google Analytics to document clients' searches and questions regarding the platform for the public and commercial sector