Sales Director

• May 2022 - Present

Head Of Business Development

• Jun 2020 - Apr 2022

Regional Operations Director

• Jul 2016 - Dec 2019

Assumed all management responsibilities for 4 Operations Managers and 40+ locations - both B&I and independent schools - with a turnover value of £10m+ Overall responsibility for sales targets and operational financial delivery across all locations Identified strategic prospective clients and proactively networked them Created, presented and successfully secured 9/12 bids for independent schools, IFS and Barings Instrumental in contract retention of 6 major contracts and mobilisation of 5 large new school contracts. Completed these tenders and presented alongside the sales team Directed and organised delivery of all key client events, both internally and externally Launched a new service in Malta and oversaw all contractual elements with suppliers and clients. Pitched and negotiated new business and recruited local talent

Senior Operations Manager

• Jan 2014 - Jul 2016

Oversaw the operations and business growth of 37 contracts - all fixed price primary schools. Worked closely with the 3 Area Managers and 2 Relief Chefs to deliver consistent operational excellence and achieve financial targets through business growth. Produced budgets & client monthly accounts – worked to a daily budget of 95p per child Following creation of a healthy eating menu, established and implemented a “growing food programme” to educate children on food and nutrition

Regional Food & Beverage Impact Manager

• Feb 2012 - Jan 2014

Supported managers and teams across 34 clubs in UK & Europe, ensuring that brand standards were being followed across the business in the Food & Beverage department Worked with F&B managers to deliver all financial targets whilst passing stringent finance audits and food safety audits Produced and implemented a new standard operating procedure and quality assurance system Trouble-shooter across the business: investigating and then improving processes through coaching & training. Focused on revenue and margin, customer service, marketing and merchandising Monthly P&L evaluation, to create a learning and development plan for underachievers using the analysis to support them in achieving budget

Food and Beverage Manager

• Feb 2011 - Jan 2012

Oversaw all events, catering and hospitality facilities for 3,000 members and external clients. £750k annual turnover Conceptualised and designed new menu concepts, launched a new brand image and created marketing in accordance with this Rehired and onboarded a new kitchen team to improve quality of the service offering Oversaw all events, catering and hospitality facilities for 3,000 members and external clients. £750k annual turnover Conceptualised and designed new menu concepts, launched a new brand image and created marketing in accordance with this Rehired and onboarded a new kitchen team to improve quality of the service offering

General Manager

• Mar 2009 - Feb 2011

Full ownership of a P&L that included a restaurant and bar, 18-hole golf course, driving range and retail outlet with a turnover of circa £1.8m p/a Facilitated a change of direction for the business through improved recruitment and onboarding, developed new revenue streams targeted at local repeat business Increased Food & Beverage margin by 15% in the first 3 months Organised and promoted an Asian Wedding Exhibition, with over 40 vendors on site and over 500 attendees Created and developed strong relationships with corporate clients to promote venue, including Dell, Hewlett Packard, Fujitsu, Waitrose and Panasonic Turnover increased by £500k within 4 months

Account Manager

• 2002 - 2005