Experience

Cage & Miles

• United States
• Law Practice
• 1 - 100 Employee

• Intake & Marketing Manager

  • May 2022 - Present

• Client Intake Specialist

  • Jul 2019 - May 2022



Lowenstein Brown, APLC

• Office Manager

  • Jan 2018 - Jul 2019



San Diego Christian College

• Higher Education
• 1 - 100 Employee

• Student Success Coach (Academic Adviser)

  • Aug 2014 - Oct 2018

  • Provide individualized academic advising services to students within a specified assigned group of degree programs. • Reach out to students that are not active in their classes or have other risk factors in order to prevent withdrawal.• Provide general support for all programs, including but not limited to: advice related to transfer of credits, course prerequisites and completions, graduation requirements, academic policies, and academic progress/standing. • Monitor students to ensure that new, continuing, and re-entering students are prepared to academically succeed. • Connect at-risk students with appropriate staff/programs to ensure appropriate support. • Verify academic and institutional records and ensures that students fulfill academic and institutional requirements for graduation.• Partner with Registrar to administer academic policy, organize and maintain accurate student records.• Implements proactive and reactive strategies to assist or re-engage students as needed, and provides timely interventions and resolution to retention concerns.• Compile and organize data tracking system to ensure accurate success and retention measures.

• Adjunct Instructor

  • Jul 2013 - Oct 2018

  Adjunct instructor for the department of Adult Professional Studies.

• Customer Service Coach

  • Apr 2014 - Aug 2014



Southwest Human Development

• United States
• Individual and Family Services
• 300 - 400 Employee

• Healthy Families Program Manager

  • Oct 2012 - Jan 2013

  • Supervised team progress in home-based intervention services, referral and coordination of activities for high-risk families of newborns • Supervised team progress in home-based intervention services, referral and coordination of activities for high-risk families of newborns



Target

• United States
• Retail
• 700 & Above Employee

• Team Member

  • Nov 2011 - Oct 2012

  • Prioritized competing demands as the fitting room operator• Collaborated effectively with team to provide excellent guest service • Prioritized competing demands as the fitting room operator• Collaborated effectively with team to provide excellent guest service



Volkart May

• United States
• Advertising Services
• 1 - 100 Employee

• Business Development Specialist

  • Jan 2009 - Jun 2011

  • Generated business to business sales leads• Consistently ranked in the top tiered callers for the company • Generated business to business sales leads• Consistently ranked in the top tiered callers for the company



Bethel University

• United States
• Higher Education
• 700 & Above Employee

• Teacher's Assistant

  • 2008 - 2011

  • Facilitated communication between program director and students • Organized and formatted all of the professor’s material in order to comply to the university’s e-learning structure• Created an extensive series of .zip files for current and past students to access while working oversees, as an alternative to physically carrying heavy binders • Facilitated communication between program director and students • Organized and formatted all of the professor’s material in order to comply to the university’s e-learning structure• Created an extensive series of .zip files for current and past students to access while working oversees, as an alternative to physically carrying heavy binders



Lutheran Social Services of Southern California

• Area Director (Interim)

  • Jun 2002 - Dec 2007

  • Directed community service (food pantry, transportation and electric company vouchers, senior services) programs• Increased social services program budget to excess of $200,000• Coordinated employee, grants and contracts management • Administered information and referral system by maintaining precise records of available resources • Directed community service (food pantry, transportation and electric company vouchers, senior services) programs• Increased social services program budget to excess of $200,000• Coordinated employee, grants and contracts management • Administered information and referral system by maintaining precise records of available resources