Experience

FINE+RARE

• United Kingdom
• Food and Beverage Services
• 1 - 100 Employee

• Private Client Account Manager

  • Nov 2017 - Present

• Customer Services Executive

  • Jan 2017 - Nov 2017

  • Build relationships with clients to ensure their continued trust and loyalty in the company.• Strong time-keeping skills to prioritise tasks and answer customer queries efficiently.• Collaboration across different departments from Sales to Logistics.• Resolve client issues with understanding and professionalism.• Knowledge of the wine industry and timeline of wine production.



Colonias de Inmersión al Idioma

• Buenos Aires, Argentina

• Culture and Language Facilitator

  • Jul 2016 - Dec 2016

  • Planned and taught art lessons as a means to teach English to children aged 6 to 16. • Assisted with English grammar and speaking classes. • Led groups of Argentine students at English immersion camps. • Lived with Argentine host families, immensely improving my level of Spanish. • Planned and taught art lessons as a means to teach English to children aged 6 to 16. • Assisted with English grammar and speaking classes. • Led groups of Argentine students at English immersion camps. • Lived with Argentine host families, immensely improving my level of Spanish.



Surrey Translation Bureau

• United Kingdom
• Translation and Localization
• 1 - 100 Employee

• Account Manager

  • Jul 2015 - Apr 2016

  • First point of contact for new clients. Prepared quotations and advised on the best translation option. • Managed client relationships to promote client loyalty and increase business. • Responsible for social media (Twitter, Linked In, Facebook, Instagram). Started company blog to promote activity and expertise. • Marketing responsibilities: sourced and liaised with graphic designers, wrote company brochure for Going Global, The Business Show (London Olympia) and was part of the exhibition team.



Surrey Translation Bureau

• United Kingdom
• Translation and Localization
• 1 - 100 Employee

• Sales and Marketing Intern

  • Aug 2014 - Sep 2014

  • Developed my research skills, sales strategy ability and good telephone manner to generate more business for the company. • Became experienced at putting quotations together for clients. • Exposed to all aspects of business, from accountancy to project management. • Developed my research skills, sales strategy ability and good telephone manner to generate more business for the company. • Became experienced at putting quotations together for clients. • Exposed to all aspects of business, from accountancy to project management.



Laboratoire Dermophil Indien

• Laboratoire Dermophil Indien, 1 bis, rue de Plaisance 9413, Paris, France

• Marketing Intern

  • Sep 2013 - Dec 2013

  • Marketing internship at a Parisian pharmaceutical company, entirely in French. • Researched health and beauty competitors and came up with ideas for new products. • Prepared and presented annual marketing strategy for Nuitol, a company brand. • Responded to customers’ requests by contacting Dermophil suppliers. • Translated company material from French to English. • Marketing internship at a Parisian pharmaceutical company, entirely in French. • Researched health and beauty competitors and came up with ideas for new products. • Prepared and presented annual marketing strategy for Nuitol, a company brand. • Responded to customers’ requests by contacting Dermophil suppliers. • Translated company material from French to English.



Unilever

• United Kingdom
• Manufacturing
• 700 & Above Employee

• Week of shadowing the Marketing and Communications Departments

  • Aug 2010 - Aug 2010

  • Exposed to complex daily issues blue chips experience and how they respond. • Attended new product development meetings. • Day-long workshop about large company and NGO relationships. • Exposed to complex daily issues blue chips experience and how they respond. • Attended new product development meetings. • Day-long workshop about large company and NGO relationships.