Vice President Global Partner Program

• Aug 2022 - Present

Dedicated to driving the success of our partners on a global scale, I spearhead the development and execution of strategic enablement initiatives, aimed at optimizing our partner ecosystem and fostering mutual success. In this role, I'm responsible for aligning our program strategy with the company's overarching vision. By delivering operational improvements, I ensure that our partners receive the necessary resources and support to thrive in their respective markets.

Vice President of Customer Success

• Jun 2018 - Aug 2022

As a key contributor to the success of the start-up venture, Marketplacer, I was accountable for ensuring customers' success throughout their post-sales journey. I worked closely with a diverse portfolio of clients, collaborating to develop, implement, and optimize their marketplace strategies for sustainable growth. In this capacity, I recruited, developed, managed, and led high-performing teams specializing in customer onboarding, software implementation, customer success, and technical… Show more As a key contributor to the success of the start-up venture, Marketplacer, I was accountable for ensuring customers' success throughout their post-sales journey. I worked closely with a diverse portfolio of clients, collaborating to develop, implement, and optimize their marketplace strategies for sustainable growth. In this capacity, I recruited, developed, managed, and led high-performing teams specializing in customer onboarding, software implementation, customer success, and technical support. I was responsible for driving strategy in line with the business vision, constantly seeking opportunities for operational improvement. By fostering collaboration, transparency, and a shared vision across the organization, I played a pivotal role in shaping Marketplacer's growth trajectory. Through my contributions as part of a start-up environment, I gained valuable experience in navigating the challenges and opportunities inherent in a rapidly evolving business and industry. I thrived in this fast-paced and dynamic setting, leveraging my analytical skills, commercial acumen, and creative mindset to drive success for both the business and our customers.

Merchandise Manager, The Myer Market

• May 2017 - Jun 2018

Myer is one of Australia's oldest and most loved department store chains. In 2017, Myer partnered with Marketplacer to create a curated lifestyle destination, The Myer Market. The platform was a response to a fiercely competitive retail market and Myer’s ongoing challenges to grow market share without the need to hold or ship extra stock. This new and separate ecommerce platform was a solution that would broaden the direction of the traditional business, whilst retaining and supporting their… Show more Myer is one of Australia's oldest and most loved department store chains. In 2017, Myer partnered with Marketplacer to create a curated lifestyle destination, The Myer Market. The platform was a response to a fiercely competitive retail market and Myer’s ongoing challenges to grow market share without the need to hold or ship extra stock. This new and separate ecommerce platform was a solution that would broaden the direction of the traditional business, whilst retaining and supporting their loyal, fashion-oriented Myer One members. The Myer Market facilitated endless aisles and a dropship system, which in turn provided rapid, no-risk growth opportunities. The original intent was to eventually integrate the marketplace with myer.com.au, which was successfully completed in 2019. In 2017 they were implementing their marketplace strategy, in partnership with Marketplacer. I worked closely with the Myer team to develop their overall marketplace strategy, including USP, commercial offer, go-to-market plan, merchandise and seller strategy. I participated in the software implementation, including site design and build from concept to go-live; developed the marketplace operations team, including sales/business development, seller account management, marketing, and customer service, whilst maintaining strong stakeholder management. The success of the full-stack marketplace, ensured continued stakeholder support as the marketplace migrated to myer.com.au.

Career break

• Nov 2013 - May 2017

Time-out to focus on the biggest role of my life - becoming a mother. Skills learnt - endless patience, nurturing growth and development, surviving off minimal sleep with no prospect for time-off... Whilst cliched, my child is indeed my greatest teacher. It was a privilege to have had the gift of time before heading back in to the workforce. Time-out to focus on the biggest role of my life - becoming a mother. Skills learnt - endless patience, nurturing growth and development, surviving off minimal sleep with no prospect for time-off... Whilst cliched, my child is indeed my greatest teacher. It was a privilege to have had the gift of time before heading back in to the workforce.

Senior Buyer for Dotti

• Oct 2011 - Nov 2013

The Just Group is the leading Australasian fashion and apparel retailer, with over 1,200 retail stores across Australia, New Zealand, the UK, Ireland, Malaysia, and Singapore, and over 9000 employees. Brands include Just Jeans, Jay Jays, Jacqui E, Peter Alexander, Portmans, Dotti, and Smiggle. Throughout my career, I consistently surpassed seasonal sales targets and achieved exceptional final margins, demonstrating my commitment to delivering outstanding results. With an in-depth… Show more The Just Group is the leading Australasian fashion and apparel retailer, with over 1,200 retail stores across Australia, New Zealand, the UK, Ireland, Malaysia, and Singapore, and over 9000 employees. Brands include Just Jeans, Jay Jays, Jacqui E, Peter Alexander, Portmans, Dotti, and Smiggle. Throughout my career, I consistently surpassed seasonal sales targets and achieved exceptional final margins, demonstrating my commitment to delivering outstanding results. With an in-depth understanding of merchandise planning, OTB management, and ROI principles, I utilised advanced trend analysis to drive strategy and implementation. As a leader, I was accountable for the end-to-end management of multiple apparel categories, from successful sourcing and design to ranging and lifecycle management. By identifying and interpreting global trends, I consistently achieved commercial success. In addition to financial performance and budget accountability, I fostered strong supplier relationships, resulting in superior metrics and outcomes. From product sourcing and development to order placement and range execution, I contributed to all aspects of category management, including marketing and visual merchandising. I took an active role in strategic decision-making, contributing to range reviews and providing valuable insights at a senior executive level. Furthermore, I continually researched product trends, advancements, and the competitive landscape to enhance sales and identify key opportunities. Recognizing the importance of building high-performing teams, I successfully recruited and developed talent through effective coaching, mentoring, and training. I actively supported team development and implemented succession planning strategies to ensure ongoing success. Throughout my journey, I had the privilege of traveling the world with talented colleagues, creating memorable experiences while achieving remarkable outcomes.

Merchandise Manager for Dotti

• Feb 2011 - Oct 2011

Product Manager / Buyer - Just Jeans Women's Tops

• Nov 2004 - Feb 2011

Buyer

• Nov 2000 - May 2004

Roger David was a renowned men's fashion retailer in Australia, known for its focus on quality apparel and accessories catering to the modern and stylish urban man. The brand offered a wide range of contemporary designs and trends, ranging from casual wear to formal attire, providing customers with stylish choices for every occasion. Despite ceasing operations in 2018, Roger David's impact on the Australian fashion industry and its loyal customers remains significant. During my time at… Show more Roger David was a renowned men's fashion retailer in Australia, known for its focus on quality apparel and accessories catering to the modern and stylish urban man. The brand offered a wide range of contemporary designs and trends, ranging from casual wear to formal attire, providing customers with stylish choices for every occasion. Despite ceasing operations in 2018, Roger David's impact on the Australian fashion industry and its loyal customers remains significant. During my time at Roger David, I began my career in the fashion buying office, starting from the ground up after graduating from university. Embracing the challenges and resilience required in the competitive industry, I consistently aimed for continual improvement both personally and commercially. As an Assistant Buyer, I quickly progressed within six months, earning the responsibility of managing the accessories and womenswear category despite the company's primary focus on menswear. Recognizing my capabilities, I was entrusted with overseeing the fastest-growing segment of mens casual wear, managing all categories including denim, knitwear, and accessories. I played a pivotal role in the successful launch of the casual brand RDX, contributing to its branding and strategic development. This experience allowed me to actively participate in various aspects of the buying process, including buying trips, product development, range planning, and order placement in China. Reporting directly to the General Manager within a small buying team, I fostered close collaboration and made impactful decisions. My tenure at Roger David provided me with invaluable insights into the retail industry, sharpening my skills in trend analysis, range execution, and supplier relationship management. The dynamic environment nurtured my passion for product and brand strategy, enabling me to thrive in a fast-paced, results-driven setting. Show less Roger David was a renowned men's fashion retailer in Australia, known for its focus on quality apparel and accessories catering to the modern and stylish urban man. The brand offered a wide range of contemporary designs and trends, ranging from casual wear to formal attire, providing customers with stylish choices for every occasion. Despite ceasing operations in 2018, Roger David's impact on the Australian fashion industry and its loyal customers remains significant. During my time at… Show more Roger David was a renowned men's fashion retailer in Australia, known for its focus on quality apparel and accessories catering to the modern and stylish urban man. The brand offered a wide range of contemporary designs and trends, ranging from casual wear to formal attire, providing customers with stylish choices for every occasion. Despite ceasing operations in 2018, Roger David's impact on the Australian fashion industry and its loyal customers remains significant. During my time at Roger David, I began my career in the fashion buying office, starting from the ground up after graduating from university. Embracing the challenges and resilience required in the competitive industry, I consistently aimed for continual improvement both personally and commercially. As an Assistant Buyer, I quickly progressed within six months, earning the responsibility of managing the accessories and womenswear category despite the company's primary focus on menswear. Recognizing my capabilities, I was entrusted with overseeing the fastest-growing segment of mens casual wear, managing all categories including denim, knitwear, and accessories. I played a pivotal role in the successful launch of the casual brand RDX, contributing to its branding and strategic development. This experience allowed me to actively participate in various aspects of the buying process, including buying trips, product development, range planning, and order placement in China. Reporting directly to the General Manager within a small buying team, I fostered close collaboration and made impactful decisions. My tenure at Roger David provided me with invaluable insights into the retail industry, sharpening my skills in trend analysis, range execution, and supplier relationship management. The dynamic environment nurtured my passion for product and brand strategy, enabling me to thrive in a fast-paced, results-driven setting. Show less