Experience

Materne North America - GoGo squeeZ

• United States
• Food and Beverage Services
• 200 - 300 Employee

• CPFR Associate Manager

  • Jun 2021 - Present

• Supply Planner

  • Jul 2019 - Jun 2021

• Senior Customer Service Representative

  • Aug 2017 - Aug 2019

• Customer Service Representative

  • Sep 2013 - Aug 2017



Sabert Corporation

• United States
• Packaging and Containers Manufacturing
• 400 - 500 Employee

• Customer Service Representative

  • Aug 2012 - Sep 2013

  •CSR in a business-to-business manufacturing environment in the plastics foodservice industry. •Manage the Northeast territory (100+ accounts) – including distributors for Foodservice, Supermarket, and National Account divisions. •Manage the Sabert Europe account requiring knowledge of international shipping. •Experience in the use of SAP software to provide customers with excellent service including the use of EDI specific accounts. •Work closely with sales team and brokers to resolve concerns involving pricing, product information, new account set-ups, rush shipments, and any customer requests. •Assist the Accounts Receivable department with customer invoice procedures. •Daily communication with several warehouse locations, logistics, and carriers to achieve the company standard of the on-time-fill-rate for all shipments. •Other responsibilities include – daily open order reports, backorder notifications, return authorization requests, and coordination with planning and production to ensure stock availability. Show less



Starbucks

• United States
• Retail
• 700 & Above Employee

• Barista

  • May 2010 - Aug 2012